- Enviro Empress
- Reviewed and rated by
Dan
on December 21, 2017
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DO NOT BUY. This pellet stove is a piece of crap. WAY to expensive.!st year it worked okay, 2nd year had to clean it...
- Enviro Empress FS Pellet Stove
- Reviewed and rated by
Spokes0831
on January 09, 2017
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I bought this stove brand new in 2008 and it has been nothing but a headache since. After initial installation, I had the service team at my house on a regular basis. They could never seem to...
- Enviro Empress long term use
- Reviewed and rated by
Farmboy
on October 23, 2016
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We have had our Empress insert for 8 years and it is starting its 9th season now. We have have an old farmhouse so we put 4-5 tons of pellets through it each year so that’s close to 40 tons...
- Enviro Empress
- Reviewed and rated by
Karla
on May 13, 2016
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Had this Empress insert for 4 seasons.First year no problems,Second year the burn pot was shot.(1 month out of warranty!) Second year convection fan got very noisey.Third year convection fan...
- Enviro Empress
- Reviewed and rated by
Carl Jones
on September 05, 2015
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This stove is not what it is cracked up to be. I have to replace the ignitor no less than twice a season. The fact that you have to just about take the stove apart to clean it is absolutely...
- Enviro Empress
- Reviewed and rated by
whatafoolIam
on June 01, 2015
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The dealer must have had a good laugh when he sold me this stove, what a piece of junk, I have had the stove less than a year and it’s been one problem after another. So far the stove has been...
- Enviro Empress
- Reviewed and rated by
alain
on January 29, 2015
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I bought an enviro product in december 2011 , but after only three years the fan begin to make a lot of noise. The dealer confirmed that we have to replace it (as dealer said , it usually run...
- Enviro Empress junk stove
- Reviewed and rated by
patriciaE
on January 19, 2015
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Hate this stove cannot find contact number or web contact for Sherwood industries. Stove turns itself off. then too many pellets fall into the pot. If you do not empty the pot after the stove...
- Enviro Empress
- Reviewed and rated by
Steve James
on November 18, 2014
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We have had my Enviro Pellet Stove for a couple of years now and I cannot say enough about it. We love the look and the style of the stove and it is easy to operate. We know a lot of folks have...
- Enviro Empress
- Reviewed and rated by
Mahli72
on March 20, 2014
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What a hunk of junk!!! Nothing but problems since day 1. First the thing would not light, called the dealer, said it was the pellets. Got it to light, then the auger quit. Called the dealer, said...
- Enviro M55 FS
- Reviewed and rated by
MadeInVermont
on March 04, 2014
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We purchased the Enviro M55 in December of 2012. After reading up on the stove we asked the dealer if the model we ordered had the updated blower motor, as many owners posted that the stove...
- Enviro Empress
- Reviewed and rated by
Donald Smith
on February 22, 2014
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NEVER BUY ANYTHING FROM SHERWOOD INDUSTRIES!!!! Our stove has...
- Enviro Milan
- Reviewed and rated by
Allison S
on February 19, 2014
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Bought this stove on Vancouver Island. Spent the first year dealing with smoke in the house (venting incorrectly installed from dealer), stove going out or not lighting. We finally figured out...
- Enviro Empress
- Reviewed and rated by
NY Frank
on December 28, 2013
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Bought 11/16/13 and had installed by a professional Enviro dealer. What problems. First had a problem with the ignitor and today the problem is the auger. I clean it every other day. I made a...
- Enviro Empress
- Reviewed and rated by
David
on December 17, 2013
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Had good luck first year. Then daughter board failed, both sensors, now mother board. All motors burned out within six months of each other at 259 installed each. Spent 3500 getting this hooked...
- Enviro Empress
- Reviewed and rated by
newtopelletstoves
on December 12, 2013
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I’m initially giving this unit a lower rating that those who have commented here until I’ve had a chance to asses it’s operation and maintenance costs. I recently purchased this...
- Enviro Empress
- Reviewed and rated by
Scott O
on December 04, 2013
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Whatever you do…do not buy this stove. It is nothing but problematic. It worked fantastic for 1 season. Year 2 the auger needed replacement. Year 3 the auger needed replacement and the...
- Enviro Empress
- Reviewed and rated by
Marlo
on November 30, 2013
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Stove looks nice, but that’s about it. We have had ours for 8 yrs and after the first year the fan motor went. Then the year after the auger wouldn’t work. We have gone through 3...
- Enviro Empress
- Reviewed and rated by
Mat
on November 06, 2013
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Do not buy it! I bought a home that came with an Enviro Pellet Stove and it worked fine for 3-4 winters. It is a little noisy and it rattled sometimes, but I was relatively happy with it. It also...
- Enviro Empress
- Reviewed and rated by
mike
on April 15, 2013
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we bought our stove November of 2011, with the first year the blower motor went out, now 14 months later, both the blower an the exhaust motor have gone out together. must have been a date!! love...
- Enviro Empress
- Reviewed and rated by
chuck
on December 27, 2012
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Had the stove for 5 years. Blower motor quit last year but when I took it completely apart, found it had some fuzz keeping the blade from turning. Cleaned it and it works fine. Fans are very...
- Enviro Empress
- Reviewed and rated by
Brian
on October 27, 2012
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Had the stove 5 years now, 1st yr had to replace auger motor. 2nd year auger motor & fan motor. 3rd yr replaced mother board 4th yr fan motor & vacuum pump & the Fire Dept called twice, this yr...
- Enviro Empress
- Reviewed and rated by
mark
on October 19, 2012
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We got this installed 5 years ago by the dealer, whose shop is a block from our home. Had NO trouble with it except a back up small fire in the storage box, which was due to not cleaning it...
- Enviro Empress
- Reviewed and rated by
tbf
on September 14, 2012
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I used the stove for two winters with great results. It cut our oil useage in half, never bothered with the woodstove again. Much easier to keep clean than a woodstove. Seemed to work best on the...
- Enviro Empress - help!
- Reviewed and rated by
emay
on January 16, 2012
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We have loved this stove for five years and this year needed the blower replaced. First, they sent the wrong one to our repairman. THEN the one sent required a...
- Enviro Empress
- Reviewed and rated by
ajcliff
on December 04, 2011
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Had a problem trying to get stove to stay lit on any setting but the #1 setting .Bought stove second hand .What a way to learn. After calling a dealer and setting the damper and pressure.The...
- Enviro Empress
- Reviewed and rated by
Enviro Empress insert
on November 27, 2011
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we have had the enviro empress insert for 2 months. Continually shuts off with unburned pellets in firebox. The circuit was replaced 2 weeks ago to fix issue, but seems even worse now. Constant...
- Enviro Empress
- Reviewed and rated by
blr
on March 24, 2011
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bought this stove in nov. 2010, its been great, other than you have to keep it clean like any other wood burning stove. had a harman , put 500.00 in to it and the dealer still could not fix it...
- Enviro Empress
- Reviewed and rated by
Joker
on March 22, 2011
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I live in Campbell River
I bought this stove 4 years ago now, it was a new model. I was out of town when I saw it, and bought it. The dealer promised 6-8 weeks delivery, that was before...
- Enviro Empress
- Reviewed and rated by
dsaldo
on February 03, 2011
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I have had the empress insert for a fire place, 35,000 btu. It heats 80 percent of my house which is 3000 sqft two floors. It is good to 0f then my forced hot water kick on to help a bit. I have...
- Enviro Empress
- Reviewed and rated by
Not happy
on February 02, 2011
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Bought the insert for my home 2 year using it. after burning about 3 tons cleaning manufacture recommended time each year we have a smoke out event. More smoke comes in the house than out vent....
- Enviro Empress
- Reviewed and rated by
David
on January 19, 2011
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This stove may look nice, but does not heat up a 400 sq foot room. It cost me way too much, have to clean it every three days last year when it worked. This year the fuse keeps blowing. The...
- Enviro Empress
- Reviewed and rated by
steven schmidt
on January 06, 2011
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Bought my Enviro Empree in Oct, 2007 and had problems with both fans in unit. VERY HARD to find the right pellets to use so burn pot does not...
- Enviro Empress
- Reviewed and rated by
Hickey House
on October 25, 2010
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The combustion van had to be replaced in the first year. It now has an upgraded fan but after 2 months of burning the fan is getting very loud. The nice looks of the stove are not outweighing...
- Enviro Empress
- Reviewed and rated by
AMM
on May 04, 2010
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We have just finished our 3rd heating season with the Enviro Empress Pellet Stove. Have had fan problems with it since the day it was delivered. So far have replaced the exhaust fan 3 times and...
- Enviro Empress
- Reviewed and rated by
72tx340
on March 31, 2010
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I paid big money for this stove with nothing but problems. It fills the house with smoke and cant get anyone back to service it. Had to replace the auger motor within 3 months! Now the dealer...
- Enviro Empress--FIRE in pellet hopper, no support!
- Reviewed and rated by
want2bwarmer
on March 11, 2010
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Ethecal—same story here. Empress installed fall ’08, ran great 1st year. 2009 multiple service calls for auger, lazy fire, smoke leaking into the room. 36 hours after the last...
- Enviro Evolution
- Reviewed and rated by
hamish
on March 05, 2010
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This isn’t meant to trash the Enviro manufacturer, product or dealer/installer but a description of how things are unfolding.
...After seriously looking at pellet stoves in autumn of...
- Enviro Empress
- Reviewed and rated by
Frankmcold
on March 05, 2010
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We bought the empress in 2006 for supplemental heat, and like others paid a good $2500 since we liked its form and fit and. It puts out great heat, so we use if for about 60-70% heating needs....
- Enviro Empress
- Reviewed and rated by
John
on February 13, 2010
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I live in Reno a moderate climate but can get and stay cold for Dec & Jan.
I purchased an Empress insert Nov ’08 and had researched pellet
stoves for about 1 &1/2 mos. The dealer in...
- Enviro Empress
- Reviewed and rated by
dsaldo@prodigy.net
on February 13, 2010
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I have had my Empess insert for six months. I have virutally heated my house with a 35000 btu fireplace insert and supplement with a small heat lamp in the kitchen. My house is 3500 sqaure feet...
- Enviro Empress
- Reviewed and rated by
Bill
on December 29, 2009
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Not a horrible stove but I wouldn’t buy one again. Poorly designed controls that make it difficult to maintain the desired temperature in the house. The auger motor causes the stove to...
- Enviro Empress (formerly Windsor)
- Reviewed and rated by
Mattik
on November 04, 2009
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I have owned a Windsor for 4.5 years now. Your Empress model is the redesigned version of mine. First off, let me start by saying that most people have unrealistic expectations. These stoves,...
- Enviro Empress
- Reviewed and rated by
Bill Compton
on October 17, 2009
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My Empress has not worked from day one. Bay Stoves has been back 3 times, replacing motherboards, vacuum hoses, and looking puzzled for hours each visit. It lights up at first, then shuts down...
- Enviro Empress
- Reviewed and rated by
Gator
on February 01, 2009
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We purchased one of these last year and are trying to make our way through our first winter with it…awful. This thing eats through pellets like nobody’s business. We have a pellet...
- Enviro Empress
- Reviewed and rated by
ethecal
on January 23, 2009
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Dealer problems mainly. Motherboard never worked on one. It took 3 weeks to get a return call and 5 weeks to get the replacement installed. Fire started in pellet bin. Called dealer. He...
- Enviro Empress
- Reviewed and rated by
Jayhew
on January 20, 2009
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Bought this stove Sept. 2009. Immediately had to replace main board- the dealer replaced it (under warranty?). Has operated flawlessly since. Does a great job of heating the downstairs of the...
- Enviro Empress
- Reviewed and rated by
countk53
on January 17, 2009
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Acquabalm2 if I were you I would try an excellent site www.hearth.com and go to the pellet stove forum. There are very knowledgeable people who will gladly attempt to help you with problems you...
- Enviro Empress
- Reviewed and rated by
countk53
on January 03, 2009
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Follow up to my review.
In all due respect to the review of bob K, I would contact my dealer. You should not have the problems you indicated.
When I very first ran my stove, I...
- Enviro Empress
- Reviewed and rated by
countk53
on January 03, 2009
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I absolutely love this little stove. Considering it is only 35,000BTU’s it works great for a small stove and is also very classy looking.
It heats our circa 1825 drafty home quite...
- Enviro Empress
- Reviewed and rated by
bob k
on December 31, 2008
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very poor performance, would not buy again, won’t stay lit over fills burn pot putting out fire.
I have a Quadra fire down stairs a much better stove
- Enviro Empress
- Reviewed and rated by
get the word out
on December 10, 2008
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manufacturer wants customer to pay for parts and labor in the event of warranty and then reimburse after they look at their defective part…. sounds illegal to me…. if this was going...
Reviewed March 02, 2009 by
plc
