Review: St. Croix Lancaster
Reviewed December 06, 2011 by
gpsjulie
Overall Performance:
Efficiency:
Ease of Use:
St. Croix Prescott EXP Not a BRAND you should buy
This particular stove requires about 2 hours of intense cleaning per week. Even-Temp took over St. Croix, but when you call they say you have to call your dealer.
We have tried EVERY suggestion the dealer (Ace Hardware) has thrown at us. They suggested:
Try different brand of pellets
Have professionally cleaned
Burn only on high
Clean chimney
There are hidden chambers that fill with ash that are not even in the manual, you have to take out the combustion motor every week upon cleaning & prod with a hanger to loosen packed ash. The poorly made brick kit is replaceable with a $100 steel brick kit.
Do not buy this brand you are in for hours of maintenance work,reading suggestions from others ,frustration, & you could use that time to choose something better, which frankly would be anything.
Thank you Even-Temp for absolutely nothing. Keep convincing Ace Hardware stores to buy your stoves, Ace Hardware keep convincing hardworking people to buy your stoves keep giving lots of suggestion to put customer off a few more months then....summer will arrive & then fall & then the madness begins anew.