Quadra-Fire Mt Vernon AE
The Mt. Vernon AE is engineered and designed to operate automatically, not only adjusting temperature on the fly but also different settings for user-selectable fuels. The stove will burn corn, standard wood pellets, wheat, or sunflower seeds. A 7-day programmable thermostat is available that controls room temperature, adjusts heat output, regulates the stove's autoclean cycle, and monitors built-in diagnostics. Made of cast iron throughout, the Mt. Vernon can burn at over 83% efficiency and provides five manual or automatic heat settings.
Subscribe to Pellet Stoves
Categories: | Pellet Stove Manufacturers | Corn | Wood Pellets | Over 50000 BTU | Quadra-Fire | Wheat | Sunflower Seeds | 143178 views
Harman Advance
Provides automatic operation. Set the desired temperature and the stove will automatically ignite the pellet fuel inside. Burns from 0 to 48,000 BTU/ hr.
- More…
- Jun 3, 2008
- 34 Reviews
-
Average Rating:
Pellet Stove Archive
More Information
- Multifuel Stoves >
- Industry News >
- Wise Heat Content by Keyword >
- Contact Wise Heat >
- More About the Site >
Latest Reviews - All Stoves
- Avalon Astoria Review & ratings - Sep 06, 2020
- Blaze King Princess Ultra PEJ1006 Review & ratings - Sep 06, 2020
- Lopi Republic 1250 Review & ratings - Jun 08, 2020
- Quadra-Fire Mt Vernon AE Review & ratings - May 21, 2020
- Quadra-Fire 4300 Millennium Review & ratings - May 05, 2020
Overall Performance:
Efficiency:
Ease of Use:
I I agree with all the bad things said here!this is a piece of crap.I replaced the igniter twice,control board and the thermostat.To replace the igniter remove the burnpot pull it up and the igniter is attached to it.take the other end of the wire and reach through the hole and stick it to the outside. sooo easylearned that the hardway. oNE OTHER THING!IF YOUR IGNITER GOES OUT AND IT'S NOT ...Overall Performance:
Efficiency:
Ease of Use:
Bought my QuadraFire AE in June 2012 and it ran very well for several years. I had to replace the ignitor in 2017 and the baffle once in 2016. After 3 years the baffle is so bad and looks like it is falling apart with large scaly pieces falling off so now another $200+ to replace it again. Also had the thermocouple and fire pot replaced last fall (2019). Not so sure I'd buy another.Overall Performance:
Efficiency:
Ease of Use:
Won’t start, won’t run worth af, put hundreds into it. Basically, a piece of shit. And this review Is bullshit cause it defaults to “5” as soon as you hit submit. Just send me the “engineer” that designed it.Overall Performance:
Efficiency:
Ease of Use:
Bought this AE in early 2017. Full use started in November, 8 months later. "Dealer" is a one-man shop; service response from him is HORRIBLE. Worse. Called Quadra Fire direct and complained about their dealer's lack of service, stove quit working completely after thermostat started giving us bad temp readings. Quadra Fire customer service is customer DIS-SERVICE. They "escalated" to district ...Overall Performance:
Efficiency:
Ease of Use:
I bought our Mt Vernon stove Feb of 2003 and have burned pellets mixed with pea coal every year in Maryland. The heat pump is the backup to the pellet stove. I have had to replace the following : Control board (upgraded), Combustion and Blower motor bearings (upgraded to better bearings) , Door gasket X2, burn pot gasket once and this year replaced Thermal Coupling and #1 Pop Switch. I find that ...Overall Performance:
Efficiency:
Ease of Use:
may I just say this stove is a VERY EXPENSIVE PIECE OF CRAP!! It is very expensive to operate, very dirty, dusty, noisy, keeps breaking down. I'm thinking, dear God what else can go wrong with this piece of crap? Try to fix it yourself? Good luck. Right now we are freezing because the afore mentioned piece of crap died again. This time it's the igniter. No human hand can retread the new wire thru ...Overall Performance:
Efficiency:
Ease of Use:
This was the worst investment I have ever made. Had the AE for 4 yrs now and have to have service man here at least twice each season. That is not counting the number of times I have replaced the igniter myself. Like everyone else says, when it works its great....but most of the time it is not working. I would not recommend this stove to anyone.Overall Performance:
Efficiency:
Ease of Use:
We purchased our Mt. Vernon AE at the end of 2007. It was installed by some very knowledgeable and well-trained professionals. These folks trained me to properly maintain the stove, and I clean it weekly without fail. I'm an engineer, and have a habit of thoroughly reading manuals, and absorbing as much information as is available, as well as learning as much as I can by watching what my ...Overall Performance:
Efficiency:
Ease of Use:
This is my sixth year with this stove, it's been a great addition to the house, before having it I had to close rooms off in the old Victorian I live in and only live in part of it during the winter, and still have sky high oil bills. With this stove I go through roughly 4 tons of pellets a year and the house is warm. Maintenance wise it hasn't been awful either. I am not handy in a ...Overall Performance:
Efficiency:
Ease of Use:
I had older models that ran 15 years w/out a problem. I bought one in a rental that was bottom end -- works perfectly no issues for 5 years. 3 years ago I bought the top of the line Mt Vernon AE ... everything is great except three things: 1) I breaks all the time, constantly, several times per winter. My old stove burned 2 tons per year, this one has gone through 1/2 ton in 3 -- not due to ...Overall Performance:
Efficiency:
Ease of Use:
When this this stove works it gets a 5 in the three categories. Owning this stove for 4 years now I've learned it's like owning a Ferrari. You better be smart, very mechanically inclined, and have various replacement parts on the shelf. The error codes spit out to the wall thermostat are often inaccurate and very misleading. I've replaced every sensor and the convection blower (twice), basically ...Overall Performance:
Efficiency:
Ease of Use:
Figured I'd post this review on the Quadrafire Pelican Bay since it's the same manufacturer of both. This has been the most disappointing stove for me. I've only owned it 1.5 yrs. and have already replaced one auger drive motor. Additionally, the thing jams so frequently that I have no confidence it will heat my home all night. I use premium quality pellets as suggested by my dealer. The ...Overall Performance:
Efficiency:
Ease of Use:
I have only had my stove for a couple of months but really like it. Had the smaller stove (Castille) but the larger Mt Vernon does a much better job of heating my home. I replaced a wood burning insert with the Mt Vernon and it is a huge improvement. Better heating, much cleaner, easy maintenance, and it looks great. The Mt Vernon is pricey but at this point, I like it very much.Overall Performance:
Efficiency:
Ease of Use:
We bought our Mt Vernon Insert in 2007, to help reduce our electric heating bill. Overall, best purchase we've made for our home. We had just purchased our house the year before and had struggled with high electric bills, uncomfortable cold room temperatures, and a wood stove that was only of use to us on the weekend, when we had time to babysit the fire. Our Mt Vernon stove warmed our house ...Overall Performance:
Efficiency:
Ease of Use:
I wish I did some research online before purchasing a 350LB PIECE OF JUNK. we were building a new home and needed a source of heat other than our heat pump. the A.E came to light by the dealer as a high efficient high BTU unit. I'm getting a bit older and didn't want to deal with traditional wood logs, splitting, stacking a carrying any longer. this sounded like the ticket Well instead of the pre ...Overall Performance:
Efficiency:
Ease of Use:
Very High Maintenance, 4 igniters a season, the manufacturer is hard to deal with , they will not admit anything is there fault...It looks great but functions badly....When its working its very nice and keeps the house warm, but it always breaks...Overall Performance:
Efficiency:
Ease of Use:
I have had this stove 5 years. I burn top grade pellets and clean it faithfully. I have replaced ignitors at least 6 times, replaced the burn pot once already and have one on order now! The auger jams frequently. What a pain in the neck for the money I spent! Quadrafire is not the least bit interested in making good on any of this. Once you're out of warranty you're screwed. And even if ...Overall Performance:
Efficiency:
Ease of Use:
This is my second Quadra-fire pellet stove purchase and I've had this Quadra-Fire Mt Vernon AE pellet stove for two years now. Overall I like their pellet stoves however this unit just doesn’t provide the heat output I would expect and is very difficult to get the unit programmed to push enough heat out to keep the room at a constant temp. Also I’ve had numerous issues with the Mt Vernon ...Overall Performance:
Efficiency:
Ease of Use:
This is our 3rd heating season with this Mt. Vernon AE. We've burn about 5 tons of pellets each season with no unusual problems. I replaced the heating element for the first time this season and have had only one feeding problem and I blame a batch of poor quality pellets for that. I find this stove easy to maintain and it is much more efficient than the Lopi Pioneer it replaced. We burn ...Overall Performance:
Efficiency:
Ease of Use:
Have had the AE for 7 years. (Had a Castile model before that in another house- great! Like the AE much better- it's easier to clean) Do all our own maintenance. for the first five years, we went through three igniters in a burning season. The company replaced all of them. FINALLY- someone had the bright idea that the computer needed reset- Initially the igniter was staying on for about 10-15 ...Overall Performance:
Efficiency:
Ease of Use:
Have had a Quadra Fire MT Vernon for 10 years now. We had 2 other brands & none can hold a candle to the Quad. We've loved it from day one and it heats our 2500 Sq Ft home wonderfully. If you're going through igniters plug into a high quality surge protector. It's an electrical devise and can be damaged by surges you might not even notice. We have replaced 1 igniter in 10 years and our Quad is ...Overall Performance:
Efficiency:
Ease of Use:
Have had the stove for 4 yrs. Just replaced the igniter. Have had to replace the thermostat 3 times. Keep getting an error message "Wake Up". When it runs it heats my 2300 sqft house no problem. When working this is the most efficient pellet stove we have ever had. It also puts out the most heat of the stove we have had. We burn approx. two tons of pellets a year. Finding pellets in the ...Overall Performance:
Efficiency:
Ease of Use:
I have had this stove for 9 years and have had NO problems. This is my third stove from same manufacturer. First was an insert had a little problem loading pellets but that was the one that sold me. Second one was a stand alone in new house I built and had chimney put in through roof, while under construction. Was in that house 4 years and no problems. Current house had installed week after ...Overall Performance:
Efficiency:
Ease of Use:
absolutely no comparison between wood and a pellet stoves heat output. Having a heat pump system we needed a alternative heat source for those colder nights. We have a 1700 SQ foot home. on the highest setting we struggled to keep just the great room at 64 degrees.the bedrooms at 59.needless to say we placed the heat pump on emergency heat. the BTU rating is a flat out lie for this stove. we ...Overall Performance:
Efficiency:
Ease of Use:
The Unit requires a lot of maintenance. The igniters go out every mont or two. They cost 65.00 each time without labor. The company is very hard to deal with and they refuse to admit there is a design flaw that burns out the igniters. Labor charges from the dealers is very high.. Over all I Would NOT recommend this unit due to the high Maint. cost. It is very nice when it worksOverall Performance:
Efficiency:
Ease of Use:
We have owned this stove for 3 years. We have replaced the ignitor 4 times, (going on 5, waiting on the part) and the main "computer" system crashed twice, not to mention several other issues. When it works, it's good, but it seems to break down at the worst possible times. I am very frustrated with the product, and would not recommend it to people. It was quite expensive, and we just keep ...Overall Performance:
Efficiency:
Ease of Use:
I've had this stove for over five years, only problem have had, replaced the igniter three times. Not a difficult task, took ten minutes the first time, five minutes the last two times. Maintenance is is easy. Have been happy with this stove.Overall Performance:
Efficiency:
Ease of Use:
Hello, American friends we have this pelletstove since 2007, is a beast of a stove, we are verry happy whit him i chance myself a few times the ignitor, no problem but not verry long, when we clean the window ( stove is cold ) and we open the door, hy blow cold air ?? close the door hy stops Somebody nows what this problem van by ? Please by so cant to give help en send a mail to me, we buy ...Overall Performance:
Efficiency:
Ease of Use:
have replaced 4 ignitors house was full of smoke the other night unburned pellets got into ash pan and started smoldering computer must have wanted to auto clean don't know thermostst is very sensitive sometimes goes blank would not recommendOverall Performance:
Efficiency:
Ease of Use:
When working it is good. Have had mine 1 year, now 2 sensor problems in the span of 3 days, each time had to wait 10 days for a repair tech and even though parts are still under warranty, I had to pay $155 each visit because I am now" out of Service Area" because original installer/dealer was dropped by Quadrafire. Not enough techs in my area and 10 days in Winter when product is needed is just ...Overall Performance:
Efficiency:
Ease of Use:
Just had the stove installed a couple days ago. Here are my first impressions: 1. Had one defective part - the auger motor. It functioned but the reduction gear box it runs through made an annoying grinding noise. Called dealer (Alaska Hearth Products - Juneau) and they had someone there to replace it within a couple hours. No noise now. 2. The fan noise is louder than I expected. ...Overall Performance:
Efficiency:
Ease of Use:
I never owned a Pellet Stove before I bought the Mt. Vernon. Mine is a 2007, bought in July 2008. It seems to work fairly well. Of course the dealer did not tell me all the maintenance that is necessary and the amount of pellets it burns per year. Maybe he really did not know, he sold them but did not actually use one in his own home. I burn 4 ton per year, but that is over a 12 month period. The ...Overall Performance:
Efficiency:
Ease of Use:
I purchased my Mt.Vernon Aug.2011 from Franklin Fireplace. Franklin,Ma.Replaced blower , drop tube and ignitor. They charge $150.00 everytime they come out. I finally was able to contact Quadra fire and was told that PARTS and LABOR are included in the warranty for 2 years on most parts. So.....why are we being charge for LABOR!!!! Call 1.888-427-3973 option 4. Quadra Fire customer service then ...Overall Performance:
Efficiency:
Ease of Use:
After the work of the Field Service Engineer, the AE is exceptional. It far outperforms expectations. My excellent Dealer (High Country Stoves, Laramie Wy) went another extra mile to warranty the convection blower because it had some vibration. The truly unexpected effect of the adjustments is a decrease in pellet usage by nearly 50%. Even after the long and difficult road to get to this point, I ...Overall Performance:
Efficiency:
Ease of Use:
After 15 years with my Quadrafire 1000, I replaced it with the AE. After 2.5 years of not being able to ever have it function properly for a single 2 week period, my extremely helpful and frustrated dealer was able to get Quadrafire to send out a Field Service Engineer who was a 20 plus year veteran of Quadrafire R&D. My AE shut down with a "Max Drop Tube Temp" error as often as 6 times per ...Overall Performance:
Efficiency:
Ease of Use:
I have had a Mt. Vernon pellet stove for 6yrs now and it has been for the most part pretty reliable. The auger has gotten jammed up a couple of times, but that was an easy fix. I hear of people needing new ignitors regularly but fortunately I have never had to replace one. The only major part I needed to replace was the blower convection motor which went bad. Local dealer wanted 359.00 for the ...Overall Performance:
Efficiency:
Ease of Use:
Have had my pellet stove for four years now. Was thinking this might be the first winter without a problem with it.....and then I had an electrical fire in the unit this morning. Anyone else ever have this? Needless to say, I am done with it......Could have lost my house. Not worth the aggravation.Overall Performance:
Efficiency:
Ease of Use:
these reviews and local dealer as well demonstrate ignitor problems. my personal experience confirms this, and the manufacturer needs warned. common sense knows exceptions to any rule.Overall Performance:
Efficiency:
Ease of Use:
Purchased this Mt. Vernon used from original owner after they owned it for one year. We replaced ignitors once a month company sent new redesigned firepot. I know only have to replace ignitors abour every 6 weeks. It constantly shuts down no matter how clean it is, because auto clean does not work properly, now thermostat is going bad. Quadra-Fire should go into the boat anchor business.Overall Performance:
Efficiency:
Ease of Use:
I have owned this stove for three years and have had only one issue. I have had to replace the igniter three times. I was told to empty the ash pan(which is far too small) more often as it may overheat the igniter when the ash drawer is overfilled. I use it in the automatic setting and burn either mixed or softwood pellets. So far we like it.Overall Performance:
Efficiency:
Ease of Use:
after two years of mt veron not starting by it self after 1st cycle i found out that ceramic thermocouple cover has to be touching thermocouple . I had to slide cover all the way against thermocouple, it can't be where it seems normal. You have to make sure it is touching!! thanks to the instructions on new thermocouple that i did not need. Seems to be working fine after a week.Good luck!!!!Overall Performance:
Efficiency:
Ease of Use:
We bought the Mt.Vernon and we couldn't be happier. Its much more efficient than I expected and heats our whole house. I would recommend this stove to anyone trying to heat a large house, it can definately do it!....no issues to report.Overall Performance:
Efficiency:
Ease of Use:
On my 4th Igniter and 2nd Vacuum Switch. Other than that (about $300 additional dollars in 3 years), the stove is beautiful and operates fine. Was advised NOT to use "Automatic" by the manufacturer, as this results in constant re-heating of the Igniter. Make sure that you keep an extra Igniter available and that you have two people to put it in. The TINY opening for the connectors is hardly ...Overall Performance:
Efficiency:
Ease of Use:
I read the reviews before we bought our Mt Vernon and they almost scared us off. The stove has worked great through this winter. The stove does have the howling noise that others spoke of, but it only does that for a few minutes when it starts to really crank; however it is quieter still than our old Whitfield was. Heats the lower part of our split level 2600sq ft home and the entire upstairs ...Overall Performance:
Efficiency:
Ease of Use:
Purchased my Mt Vernon in 11/2008. Ignitor melted in December 2010 blowing the fuse inside the board. Dealer came out to replace fuse and ignitor. Three weeks later the ignitor isn't working again. Stove is nice when it works.Overall Performance:
Efficiency:
Ease of Use:
My friend had this product since about 2007 and started to have problems with the striker. I think he is on his third one now. The company will send him to the dealer, they will not talk to you, so this means a day missed on the job or wait for the part by mail (providing you are handy at replacing the part). Now it is a cracked back plate and a noise with the fan... I don't think I want ...Overall Performance:
Efficiency:
Ease of Use:
I have had to replace 5 ignitors two when I had to pay a tech because I was out of town and my wife was the only one home they charged me 200 in labor each time for plugging in two spade connectors (Falcos of Spokane WA) The stove cost 4000 and it works great when it works not very dependable due to ignitor problemOverall Performance:
Efficiency:
Ease of Use:
What a fantastic investment! It burns less than a bag a day and is virtually silent. Originally on Auto mode the family loved the fire...on manual it has been much more efficient. Took awhile to find the right brand of pellets but WOW...so happy we made this choice. I strongly recommend it for zone heating (but it quietly heats are whole 1200sq ft home without problem)Overall Performance:
Efficiency:
Ease of Use:
Own this stove for few months as our second pellet stove. PRO: - Runs directly on 12V battery, this is very important for a pellet stove. If you don't have this your house fills with smoke and the heat stops when electrical power is lost. For our prior stove, we had an inverter, but those do not hold up and you need a lot more battery (lots of lost energy) - reasonably quiet, very quiet on ...Overall Performance:
Efficiency:
Ease of Use:
The Mt vernon AE, or advanced energy pellet stove is just that, ADVANCED. This pellet appliance will out perform any other stove on the market but it is only as good as the service company that sells it. the stove uses perportional control theory which is seldom understood by service technicians in the residental HVAC, or hearth industries. When I read or hear of someone who has had a poor ...Overall Performance:
Efficiency:
Ease of Use:
I don't know what type of wood stove those that have rated this produce as poor had before. I just replaced a wood buring insert with the Mt Vernon insert. Heats my 2500 square ft home very nicely. We have been very cold in Nov and Dec causing me to burn almost 2 tons of pellets (100 bags). But my heat pump would have run day and night without this product. This is our third Quadrafire stove ...Overall Performance:
Efficiency:
Ease of Use:
bought my mt vernon in 2007,had new thermostat,brain box,themal couple,many many igniters. it is 11/29/10 and the ignighter is out again!!!when it works its nice.Not very reliable.using a propane tourch to light it now.works good and lights fast! would not recomend buying a mt vernon!!Overall Performance:
Efficiency:
Ease of Use:
I purchased a Mt Vernon AE stove used of of Craigslist. Picked it up without seeing it run, but was looking specifically for this stove. There is a dealer in my town that had one running one day when I was in there, and once I saw how much heat they put out, I wanted one. Took a chance on a used one, but hit the jackpot with it. They are one kiss ass stove. Heats my 2600 sq ft home, and my ...Overall Performance:
Efficiency:
Ease of Use:
I am a dealer of HH&T Quadra Fire line of stoves as well as their others. And I must say I have never experienced the horrors as others have with the stove. I burn my Mt. Vernon A.E. all year round. Correct installation is the key. Outside air kit if needed. I burn what I sell. They are Bear Mountain Premium Pellets. Oh and I sell those as well. My stove did burn out one heating element, under ...Overall Performance:
Efficiency:
Ease of Use:
Regarding Auger Jam problems: Just wanted to share our experience with the world on this stove. We purchased this stove 2 years ago and have had major problems. Although the dealer helped us out a little bit after the warrantee expired, they eventually started blowing us off, not returning phone calls, not keeping us up to date. Essentially poor service. We though we had made a $6000 mistake. ...Overall Performance:
Efficiency:
Ease of Use:
We spent $4300 on this brand new stove and out of the 18 months we've had it, it has functioned perhaps 4 or 5. It was professionally installed, by the way, and luckily still under warranty. We have never been able to figure out whether it's cost effective compared to using our electricity because we are now going on our 8th service call, always having to wait anywhere from 2 weeks to a month ...Overall Performance:
Efficiency:
Ease of Use:
Bought this stove 4 yrs ago. When it works, it heats our 2000 sq ft house perfect on only the 2nd blower setting. Have had so many problems, on 1st yr, dealer came out & replaced over $500 by invoice under warrenty. After that we have worked on it ourselves. Blower goes out every year & we get a local guy to rebuild it. Had to purchase a corn sifter to sift all pellets(no matter what brand) ...Overall Performance:
Efficiency:
Ease of Use:
Bought the Mount Vernon on Nov.2 2007 and the pellet stove ran pretty good for the first year with a really loud banging noise that will wake the dead up when it heats up...I verbally told a fella named Rick at Survival products in Salisbury Md. when we bought more pellets and he told me it is most likely just exspantion and the auto cleaning arm...I like a dummy didn't document the two times I ...Overall Performance:
Efficiency:
Ease of Use:
I have used this stove for five years now and only had one problem. I had to replace the ignighter. Other than that it is a great stove it heats my big old 1952 house with no problems. My dealer in pleasent valley NY is great and there service people are outstanding. When they came out to replace my ignighter he explaned everything that he did and gave me extra tips on how to clean my stove in ...Overall Performance:
Efficiency:
Ease of Use:
Have had my stove for five months and already the fan and igniter had to be replaced. Magnet on lid came off ( gave a false open lid warning). Quadra-Fire could care less. Wouldn't recommend this to anyone. Should have bought a Harman.Overall Performance:
Efficiency:
Ease of Use:
We have had nothing but problems with this stove. There is only one technician in our area and is always too busy. A service wait is at least 7-10 days and is $169.00 just to come out. We have followed the manual in maintenance, but are still having a problem iwht smoke when it first lights up and starts to burn. We spent good money on a FIXED INCOME FOR THIS STOVE AND ARE VERY UNHAPPY. I have ...Overall Performance:
Efficiency:
Ease of Use:
I wrote a review on Jan 24th & just wanted to make an update. This stove has been flawless, has not missed a beat starts up with no miss fires & really puts out the heat. I clean it about every three days & it's way easier than the Quadra 1000 unit I had before t o clean. I certainly don't know why many people are having issues but I have had none...knock on wood!Overall Performance:
Efficiency:
Ease of Use:
I have the exact same problems as everyone else that is disatisfied with there stove. My dealer stands behind his product, but it doesnt do much good when I go home after work and see the auger is jammed. It gets cold here in Wisconsin and I just cant depend on the stove to work for my main source of heat. I have replaced many parts and have dealt with my wife complaints. I thought paying a ...Overall Performance:
Efficiency:
Ease of Use:
Might be a great stove if you can get replacement parts in timely fashion. Been out of service for one month on two year old stove, waiting on backordered items (ignitor & thermo coupler) Really enjoy burning $2/gal porpane!!!!Overall Performance:
Efficiency:
Ease of Use:
Bought my stove from enchanted fireside in Worcester Ma. This stove hasn't gone one complete heating season without breaking down. Most every part has been replaced and in enchanted fireside defense they have done a good job in helping me out but im so pissed at this stove all i want is something that works.Overall Performance:
Efficiency:
Ease of Use:
I owned a QuadraFire 1200 Classic Bay for nine years before taking the plunge with the AE last March. Two things stand out: The autoclean feature is most appreciated, and this stove burns just about ANYTHING. There's a guy about 10 miles from me (Hudson Valley NY) who compresses hay and goldenrod into pellets, and squeezes 8K BTU out of 'em. My dealer told me that these will burn well on the ...Overall Performance:
Efficiency:
Ease of Use:
I just replaced my Quadra-Fire 1000 Free standing unit after 12 years. I waited until I was sure they got all the bugs out of the unit. The Mt Vernon AE is great, extremely quiet & even more efficient than my older unit. I certainly hope I get just as many yrs out of this unit. For all those others out there with bad experiences I can only say I guess it can happen but this stove is awesome!!!!!!Overall Performance:
Efficiency:
Ease of Use:
Like other reviewers, my stove eats ignitors. When it works, it works great. However, it is sensitive to the quality of the fuel. I use a locally produced hard wood pellet that are labeled premium quality. However, I must select the utility grade setting on the AE to get them to burn efficiently. Also the stove MUST be kept clean!!! That means you must remove the cast iron panel and clean the ...Overall Performance:
Efficiency:
Ease of Use:
Bought this stove 2 years ago on sale and planned to put into our finished basement. Finnaly got the basement finished this past summer (2009) and installed th estove, fired it up in late September. Failed miserably. Replaced main computer board, thermostat, and found that the factory wiring was reversed between the two thermocouplers. Once corrected, this has run like a champ. Cleaning it every ...Overall Performance:
Efficiency:
Ease of Use:
I have had this stove for just over year. Have had to replace 2 ignitors, new computer board, vacuum switch, max tube sensor and auger jams all the time. Tried to unclog the auger and clean the exhaust fan, the gasket completely fell apart. Of course dealer is closed and now have another vacuum error. Very frustrated with it. WHEN it works it is a good stove. Saved us money last year but if it ...Overall Performance:
Efficiency:
Ease of Use:
Just installed our Mt. Vernon this weekend. Wow!! The unit is an animal. Sure beats working with the wood coal stove which we had used over the past many years. We live in Santa Fe, NM and nights have been at 0 degrees and day time highs about 36 degrees and the stove has been heating the 2,400 sq ft (25 ft living room ceiling w/fan) home to 68 degrees. The stove's looks are pure class, we ...Overall Performance:
Efficiency:
Ease of Use:
i have owned this stove for 3 years i have had nothing but problems with it i have burned out 9 igniters 3 thermostats and get errors all the time i get little help from my dealer and no help from quadra fire i will never purchase anything from them again and would suggest to all do not purchase this stove you will have nothing but problemsOverall Performance:
Efficiency:
Ease of Use:
i have owned stove for over two years .i have gone thru 5 ignitors under warranty . does not help with dependability of product.when you need the stove the most doesnt work . now i have to buy igniters with pellets .so much for any savings on fuel cost or dependability .i would not recomend product to anybody.Overall Performance:
Efficiency:
Ease of Use:
I have been using this stove for 2 months in eastern Pa. My heat pump only runs about 1/2 hour a day and I'm heating 3000 sq.ft. The only complaint I have is cost of spare parts(not needed yet) and the ash pan is too small. Other than that, it's a great invesment. Should pay for itself in 7 years.Overall Performance:
Efficiency:
Ease of Use:
I wished I would have read these reviews before purchasing my AE. "CLEAN ASHPAN" keeps coming on the thermostat. Dealer and Manufacturer have not been any help and its under warranty..They will get back to me, two months ago. I guess warranty does not mean anything today. Here I am with a $5000 stove that does not work and no one to repair it unless I want to take it out of the house and drive ...Overall Performance:
Efficiency:
Ease of Use:
I am looking at the MT.Vernon Insert ot heat our home. We have 1500 sq ft on the main and upper level. Trying to find a pellet that will be the main source of heating for our home. Any thoughts. Could the mt. v handle this and how much pellet fuel would we use?Overall Performance:
Efficiency:
Ease of Use:
Bought our stove at a local dealer. Thought it was the best to heat our home. Cannot recommend it! On cold days it cannot keep up and does not get above 67. The Thermostat keeps blinking on and of and then shuts off for no reason. We took a year reading and researching stoves before purchasing. It never cranks up on high to keep up. Will barely heat 1000 sq. feet. Our house has had an ...Overall Performance:
Efficiency:
Ease of Use:
I purchased a mt vernon about 5 years ago, being very lazy I have done minimal maintenance and have had no problems so far. I think it could be more efficient but it pretty much burns what it says, 7 lbs per hour on high. Mine is not an ae, everything is manual but like I said I might clean the inside once a week. I like burning a 50/50 mixture corn and pellets and it works awesome. So far so ...Overall Performance:
Efficiency:
Ease of Use:
I would never buy a Quadra-Fire product again. I hope they go out of business. I've owned the MV for a little less than two years when it started getting "check ash pan" errors. I thought well it's still under warranty I'll get it fixed. Called the dealer I bought if from and they said sure we can come out Saturday the labor will be $150 min. I said but the labor and parts are under warranty. ...Overall Performance:
Efficiency:
Ease of Use:
Another problem is getting service from Quadrafire "authorized Dealers".It takes roughly four weeks to get a problem fixed,that means one quarter of the winter using heating oil! We have been trying to contact the manufacturer,but even the website is not the same any longer.Can anyone please provide their current website or contact?Thanks a lot!Overall Performance:
Efficiency:
Ease of Use:
Installed in Dec. 2006.this stove is not a reliable piece of equipment at all!From burnt igniters to the cleaning cycle that gets stuck,to the control panel that gets full of static,the icon for"low fuel" that is on most of the times...this stove is a poor option considering its high price!Well,now the feeding motor is Kaput....Overall Performance:
Efficiency:
Ease of Use:
works god when it works thermostat keeps saying vacum swicth error but dealer came out and said it was vented wrong so i revented it cost me 375$$ and still does not work anyone have this problem stove is 2 years old and i keep it very clean. He said everything else check out fine . work last year fine until the end of season hasnt work right scents.Overall Performance:
Efficiency:
Ease of Use:
VERY HAPPY WITH QUALITY OF THIS STOVE. PROFFESSIONALLY INSTALLED FROM REPUTABLE DEALER WHO CAME OUT AND EXPLAINED USE. DEFECTICE CIRCUIT BOARD AND BLOWER FAN RUBBED THE PLASTIC HOUSING THAT IT WAS IN. BUT THIS WAS QUICKLY SERVICED AND THERE WERE NO REACURING PROBLEMS. HIGH ASH ONLY WITH 1 BRAND OF PELLETS I USED. I FIND THIS TO BE A FLAWLESS DEPENDBLE APPLIANCE IN MY HOME. VERY QUIETOverall Performance:
Efficiency:
Ease of Use:
The stove is great to heat my home, but not impressed with the "blowing into a bottle" noise it makes when it is really cold out or windy. Overall fairly happy with it just not impressed with the noise.Overall Performance:
Efficiency:
Ease of Use:
I have onwed one for 3 years. I am now on my 7th igniter. Dom not buy quadrafire. The ignitor cost 50.00. I have spevt 350..and now have to buy another on so will be up to 400,00 just on ignitersOverall Performance:
Efficiency:
Ease of Use:
I have had the MT Vernon for 3 years, I had some problems at first but I was able to fix the problems. I think the biggest problem with people who have thes stoves is thay do not clean then and do the mainance on them. This is a good stove, but if you do not know how to run the stove you are going to have problems. I have burned sun flower seeds, wood pellets,paper pellets, corn, sobeans, ...Overall Performance:
Efficiency:
Ease of Use:
Quadra-fire should re-name this the "Mt. My Ash". I did have it installed by the dealer and spent just over $4000.00 for the unit. I've went through 2 burn seasons and have had 9 parts replaced some more than 4 times. I keep my stove in tip top shape as far as cleaning goes and totally go through it in the spring. I feel like I have had to grab my ankles on this one, thus the name "Mt. My Ash". ...Overall Performance:
Efficiency:
Ease of Use:
works great when not broken down only broke down 3 times in 08 and 3 times in 09 1st stove had to be replaced, could not find the problem heats great when it runsOverall Performance:
Efficiency:
Ease of Use:
Worked great for 2 months last year, was impressed. Saved on oil. This year it ran for a month, the "auto clean" cycle failed, now it can't go to the start up cycle. Called dealer All-Basics Stove shopfor warranty repair, wouldn't send a repairman in the snow, might be a week before they get there. Not the story I got when they took my $4000.00 Poor service, poor attitude. I wanted to comment ...Overall Performance:
Efficiency:
Ease of Use:
Worked great for 2 months last year, was impressed. Saved on oil. This year it ran for a month, the "auto clean" cycle failed, now it can't go to the start up cycle. Called dealer All-Basics Stove shopfor warranty repair, wouldn't send a repairman in the snow, might be a week before they get there. Not the story I got when they took my $4000.00 Poor service, poor attitude.Overall Performance:
Efficiency:
Ease of Use:
the mt. vernon insert we purchesed only eight weeks ago heets the house ok but when it self cleans it makes a noisey loud squeek they tell us o they all do that i think it is bsOverall Performance:
Efficiency:
Ease of Use:
As a former quad service tech I can tell you this is the best pellet stove on the market. The people who have given bad reviews most likely bought their stoves online and installed themselves. Lack of education on the operation and responsibilities of this pellet stove is whats to blame. This is the most advanced pellet stove built. Even people who are replacing old stoves need educated on ...Overall Performance:
Efficiency:
Ease of Use:
I am very impressed with this stove.It really heats my whole house up. It actually runs itself. So far I am very happy.Overall Performance:
Efficiency:
Ease of Use:
Very loud blower noise with an annoying "droning" nosie at higher fan blower levels makes it near impossible to hear people talk or the TV in the same room...Burns through a bag of pellets a day.. not what the dealer had said. On the upside..looks great and heats our small house well.Overall Performance:
Efficiency:
Ease of Use:
The other people here who rated this stove poor must have done the install themselves and did a very poor job. I had the stove installed professionally last year. With last year's oil prices, it saved me $2,000. With this year's oil prices, it will be even more. I can only imagine.... The only thing that could be improved with this stove is the pellet storage. I wish I could put 4-5 bags of ...Overall Performance:
Efficiency:
Ease of Use:
Unbelievable, powerful, awsome, i have 1800 sf house and on the coldest days of winter this thing would probally heat my basement also, and make people shed clothes if i wanted, i used to set my thermostat @60 degrees now im very comfortable at 70-72 and the heat feels soo good. I love it! Last year i saved close to 2000 dollars considering the thermostat was set @ 60! when heating with propane, ...Overall Performance:
Efficiency:
Ease of Use:
I have purchased and used several Quadra-Fire wood and pellet stoves and have recommended them to friends that have purchased them also. My older stove works great, but I just recommended Quadra-Fire to my very elderly parents and they purchased a Mt. Vernon and it is the most unimpressive and expensive pile of crap I have ever used. It will not heat up no matter what I do. It feeds and ...Overall Performance:
Efficiency:
Ease of Use:
This stove is not only pretty to look at, it does it's job. I love the battery back-up option and the amount of heat that I get from it. I've saver ~$1,800 in fuel oil purchase last winter after getting this stove. It is the most advanced pellet stove on the market!Overall Performance:
Efficiency:
Ease of Use:
I'm so glad we made the investment to buy this stove. I'm still new to using a pellet stove, but this Quadrafire stove made it easy to learn. The stove saved us over 1,500 dollars this winter.