Enviro Empress

Review: Enviro Empress

Reviewed January 03, 2009 by countk53

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Enviro Empress
Follow up to my review.

In all due respect to the review of bob K, I would contact my dealer. You should not have the problems you indicated.

When I very first ran my stove, I had the same problem and it was due to the burn pot not properly in place as well as the liner. Hopefully it might be something as simple as that. Good luck!

more homeowner reviews of this stove

Enviro Empress
Reviewed and rated by get the word out on December 10, 2008
manufacturer wants customer to pay for parts and labor in the event of warranty and then reimburse after they look at their defective part.... sounds illegal to me.... if this was going to be their...
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Enviro Empress
Reviewed and rated by bob k on December 31, 2008
very poor performance, would not buy again, won't stay lit over fills burn pot putting out fire.
I have a Quadra fire down stairs a much better stove
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Enviro Empress
Reviewed and rated by countk53 on January 03, 2009
I absolutely love this little stove. Considering it is only 35,000BTU's it works great for a small stove and is also very classy looking.

It heats our circa 1825 drafty home quite well...
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Enviro Empress
Reviewed and rated by Acquabalm2 on January 09, 2009
I have an empress. After 2 years, 11 repairs and toomany service calls and replacement parts, I am totally discouraged. I can't get a hold of the company, they pass me along to the same dealer,...
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Enviro Empress
Reviewed and rated by countk53 on January 17, 2009
Acquabalm2 if I were you I would try an excellent site www.hearth.com and go to the pellet stove forum. There are very knowledgeable people who will gladly attempt to help you with problems you might...
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Enviro Empress
Reviewed and rated by Jayhew on January 20, 2009
Bought this stove Sept. 2009. Immediately had to replace main board- the dealer replaced it (under warranty?). Has operated flawlessly since. Does a great job of heating the downstairs of the...
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Enviro Empress
Reviewed and rated by ethecal on January 23, 2009
Dealer problems mainly. Motherboard never worked on one. It took 3 weeks to get a return call and 5 weeks to get the replacement installed. Fire started in pellet bin. Called dealer. He responded...
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Enviro Windsor
Reviewed and rated by Nancy on January 26, 2009
Hope this runs better than the Windsor. nothing but problems, and no one knows how to fix it. Too many things to replace. We bought it for $2500 thinking it would pay for itself in 3 years with...
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Enviro Empress
Reviewed and rated by Gator on February 01, 2009
We purchased one of these last year and are trying to make our way through our first winter with it...awful. This thing eats through pellets like nobody's business. We have a pellet stove...
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Enviro Empress
Reviewed and rated by plc on March 02, 2009
Great stove abysmal service. Their dealers seem generally incompetent.
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