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Quadra-Fire Sante Fe

Review: Quadra-Fire Sante Fe

Bookmark and Share Reviewed November 10, 2017 by Johnson

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Quadra-Fire Sante Fe
Had the stove for three years. Each year something has gone wrong with it at least once. I change the brakes on my car and maintain my boat, so I am reasonably competent, but this stove is a continuing source of frustration. The auger motor is the most common problem, it stops until I remove it, play with it until it runs again and then reinstall it. Have pieces of paper shimming up the controller to stop it from rattling. Other times a wire I cannot find shuts the stove off, but if I jiggle the wires that connect the blower motor and other items the stove will start again ... until the next time it stops. It is also noisey, but can't do much about that. This stove is poorly designed and constructed - thin electrical wire with poor connections ... the list goes on. IF you REALLY want a pellet stove get something better - this stove is not even close to worth the price. If you buy one anyway, the best source of info on repairs is Youtube - the dealer and Quadrafire are not helpful.

more homeowner reviews of this stove

Quadra-Fire Sante Fe
Reviewed and rated by Norm on January 01, 2016

I have had mine for 6 years and watch out every thing goes out at one time! Replace the vaccum switch then the auger motor, then the blower fan and now it sits there and just smokes up the whole...

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Quadra-Fire Sante Fe
Reviewed and rated by DSurprenant on November 05, 2015

The thing’s a piece of junk – won’t ever buy another Quadra Fire.

Purchased the stove a little over a year ago. Had trouble with it right from the start. When plugged...

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Quadra-Fire Sante Fe
Reviewed and rated by DSurprenant on November 05, 2015

The thing’s a piece of junk – won’t ever buy another Quadra Fire.

Purchased the stove a little over a year ago. Had trouble with it right from the start. When plugged...

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Quadra-Fire Sante Fe
Reviewed and rated by jen cano on November 04, 2015

Has anyone else experienced this…..the stove is wired to the thermostat.the thermostat is set to a temperature. the gauge that shows the in house temperature drops below set temperature on...

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Quadra-Fire Sante Fe
Reviewed and rated by rico7687 on October 28, 2015

Now five years old, device has now decided to start on an intermittent basis. Regular maintenance performed. Vacuum hose checked and cleaned. Dealer not very knowledgeable, and manufacture keeps...

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Quadra-Fire Sante Fe
Reviewed and rated by gpmale on February 01, 2015

I’ve had this stove for 5 years now. Convection blower is very weak, stove is very noisy especially when a clinker forms in the bottom of the firepot and seems like I’m constantly...

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Quadra-Fire Sante Fe
Reviewed and rated by Blkbear on October 16, 2014

Working on my second winter with the stove and absolutely love it. No problems and burns very clean with little ash. We use a premium softwood for the pellets and have no issues. Highly...

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Quadra-Fire Sante Fe
Reviewed and rated by Dave on December 12, 2013

My Santa Fe will only work on low or medium. Igniter will not work on high after 2 days on a new board again. Quadrafire and Hearth & Home customer service is an absolute abomination. Do not buy...

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Quadra-Fire Sante Fe
Reviewed and rated by Jim87 on February 21, 2013

I bough this stove in September 2006, self installed it, and have never regretted it! This stove hates hard wood or hard/softwood combo pellets. If you want heat performance and low maintenance...

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Quadra-Fire Sante Fe
Reviewed and rated by Eaglekeeper on January 08, 2013

Purchased this Santa Fe used as a replacement for a Model 1000. The stove is three years old and never used as owner installed to help sell the house. New house owner’s wife refused to use...

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Quadra-Fire Sante Fe
Reviewed and rated by donald page on December 28, 2012

Great unit,I have 2 ,great dealer support ! Have had stoves for 5_6 years,would highly recommend! Very satisfied !!!!

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Quadra-Fire Sante Fe
Reviewed and rated by tom s on December 27, 2012

Uneven flame , jams unless you burn small pellets, and very small inefficient noisy blower fan.
For it to operate better pita fan up near the top of stove.
Wish I would have bought a...

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Quadra-Fire Sante Fe
Reviewed and rated by easto pa on December 15, 2012

The stove took a crap right out of the box. The dealer was of no help in getting service, kept pushing me off to another dealer for service and had me do all the leg work. Two weeks to get...

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Quadra-Fire Sante Fe
Reviewed and rated by filburt on November 03, 2012

After using a Winston Pellet for 21 yrs, I it with a Santa Fe when the board went out. Rather than having a more efficient stove, I got a cheaper less efficient replacement. The old stove pumped...

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Quadra-Fire Sante Fe
Reviewed and rated by pat from oregon on October 25, 2012

i bought my stove about 3 years ago and this year it would not release pellets. everyone who knows stoves had an opinion but one person i know insisted it was the vaccum switch and he was right....

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Quadra-Fire Sante Fe
Reviewed and rated by John on January 18, 2012

I bought my Sante Fe in September of 2008 and have burned about 6 tons of pellets. I find the heat output very low to the point I think something might be wrong with it. Since this was the first...

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Quadra-Fire Sante Fe
Reviewed and rated by Irene Hernandez on January 12, 2012

Does anyone have a problem with noise coming from the this pellet stove? Pellet stove is downstairs. Bedrooms are upstairs and it sounds like a very loud car and the noise keeps me up. We do have...

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Quadra-Fire Sante Fe
Reviewed and rated by macryan on January 08, 2012

My first pellet stove, I got the Santa Fe on December 6, 2011. I have an old house with lots of heat loss but this unit heats part of the downstairs and all of the upstairs. It certainly likes...

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Quadra-Fire Sante Fe
Reviewed and rated by Donna on December 15, 2011

I bought my stove in October and just had it replaced yesterday (2 months later). It will not start up by itself. If we want the stove to start we have to push the reset button. Going to have...

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Quadra-Fire Sante Fe
Reviewed and rated by JW Rover on December 07, 2011

I have a 1100sf house and I’m having a hard time even heating that room that the Fireplace is in. The dealer keeps telling me that it because it’s cold outside.BULL!! I have turned...

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Quadra-Fire Sante Fe
Reviewed and rated by whit on November 17, 2011

In 2-1/2 years the stove has performed well. With some lower-grade pellets the bottom of the burn pot, where a plate pivots to the side to drop ashes and clinkers, can get a buildup on it that...

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Quadra-Fire Sante Fe
Reviewed and rated by rbsnyder on November 11, 2011

Bought the SF AE model in September. I have burned about 1 ton of pellets so far. Works flawlessly! The system was clogged once but the relief was a few seconds with the tool provided by...

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