Review: Jotul F500 Oslo
Jotul F500 Oslo - ash pan is poorly designed
We bought the stove expecting it to provide about 80% of the heat for our 2500sqft single level house and it does a good job. But, it’s a pain to use because of some easily avoidable design flaws with the ash pan. First, the ash pan has an air space between it and the grate, so what happens is that you constantly have ash scrapped off into the pan area when you pull out the ash pan. Now your on your knees trying to shovel ash out of the pan area so the pan will fit back in. If you do not get all of it, the pan will not fit, because the space is so tight from front to back. The pan is small and it sits to far forward so the front of it is always empty. Next, as you can see in the picture, the ash pan is narrow compared to the stove. Ash builds up at the ends and you have to let the stove die down to pull it into the grate over the ash pan. The handle is good for those with a very strong wrist, but my wife cannot use it. I sent Jotul an email, but they never responded. All of these issues could be resolved by some very simple fixes and firing the incompetent engineer who designed the ash pan. Make it wider, deeper, give it a handle like you find on a bucket and make it extend far enough past the grate in the back that ash in the airspace between the grate and the ash pan will be scraped into the area behind the grate.