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Bixby Energy UBB Ugly Black Box

Review: Bixby Energy UBB Ugly Black Box

Bookmark and Share Reviewed October 06, 2012 by Elyon

Overall Performance: Rating star

Efficiency: Rating: 1 Star - Very poor

Ease of Use: Rating star

Bixby Energy UBB Ugly Black Box
We bought this while a new dealer had opened up in town. Well, they left town, and now the closest dealer is in vermont!!! We emailed the company, and it has been 3weeksand still no reply has come. Poor customer service. When stove is working right, it is a great stove. But buy local from a dealer that has sold pellet stoves for a long time, that way you will have help.