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Lopi Leyden

Review: Lopi Leyden

Bookmark and Share Reviewed February 13, 2012 by tnland

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Lopi Leyden
I have noticed the first complaint about this stove is customer service. That complaint is being directed in the wrong place. Yes, Lopi the company built it. They are not the ones who sold it to you. Like a car, you go to the dealer, and not Chevrolet. It is your dealer who is failing you and shame on them for that. We have sold Lopi for over 20 years and I'll bet you 10 to 1 that we have no customers giving a bad review. We make sure the customer knows how to use it and we take responsibilty for function and service. We make about 4 housecalls a year when the customer calls and says "I have done everything you have asked but it still does not work". This is refering to every brand we sell and not just Lopi. On every occasion, but one, it has been operator error and not the stove. The one occasion, it was a Vermont Castings, and there was a crack from the factory in the collar of the stove. I work at Custom Fireplaces and More in Cookeville TN and you are more than welcome to email me from our website or call 800-264-8181. It's free advice and the only thing you have to lose is........? Nothing. Your dealer should have done this for you and I am sorry. If they took your money them they should stand behind what they sell. Warmly, Ervin

more homeowner reviews of this stove

Lopi Leyden
Reviewed and rated by Val on March 03, 2014

We’ve had this stove about two years now and overall are quite happy with it.

We wanted a stove that would give us an “overnight” burn and it will do that with the...

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Lopi Leyden
Reviewed and rated by Hank on December 29, 2013

stove performs inconsistently, sometimes a long burn (8 hours +) but mostly it wont damp down and burn time is usually 3-4 hours max. Frustrating you cant talk to factory. Local dealer will...

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Lopi Leyden
Reviewed and rated by Stan Brown on November 30, 2013

Starting third yr with a lupi stove that does not work…have contacted dealer and company and only get talk and no action….cannot believe they have little interest in customer...

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Lopi Leyden Wood Stove
Reviewed and rated by Mary on November 25, 2013

I have heated my home strictly with wood and have had no other heat source for 30 years. I purchased my Lopi Leyden Wood Stove in 2007 when I became employed at a job working 12 hour rotating...

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Lopi Leyden
Reviewed and rated by central Missouri on October 31, 2013

Purchased in 2009 and have used effectively, daily, to heat large house. But it is high maintenance. Within a year my local dealer/installer replaced the firebox, under warranty. Good service....

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Lopi Leyden
Reviewed and rated by Skyler on October 21, 2013

I have had the Leyden for more than 2 years and I simply love it! I read the reviews and did research on it before hand and figured that a lot of the bad comments on it were simply because...

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Lopi Leyden
Reviewed and rated by rusty on September 15, 2013

after 2 yrs, combustion chamber was all cracked up and clogged. poor design if you want it to last. espeacially when it costs over $2000, and fleet farm sells betterbuilt stuff that worked...

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Lopi Leyden
Reviewed and rated by Robert on May 05, 2013

Upgraded from a Lopi Patroit – needed more heat. Reasonable performance the first year of use, but lots of smoke. Then I discovered that at 8000 foot altitude it required about 30 to 40...

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Lopi Leyden
Reviewed and rated by otiskush on April 29, 2013

Stove not even paid for yet and the combustion box is burned up stove would not burn properly just in five months of use. Very distrurbing! And what a pain to work on.

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Lopi Leyden
Reviewed and rated by arcticcat650 on March 09, 2013

Biggest problem is the need to clean insibe of stove (sweep it out) almost every day and definetely every 3 dzys need to tear it downn and vacuum inside all the ash. Doesnt seem like any ash...

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Lopi Leyden
Reviewed and rated by AL RUSSO on January 18, 2013

fourth year i am also replacing compuster box, when stove works it is wonderful ,when box burns up it is nightmare

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Lopi Leyden
Reviewed and rated by mad as heck on December 27, 2012

I bought this stove in 2011. Had it installed by the dealer. Smoked up my home all the time. Could not sleep at night was up opening up the windows to let smoke out. Was told by dealer that it...

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Lopi Leyden
Reviewed and rated by CAMARO BOB on February 12, 2012

BOUGHT THE STOVE IN 2009. IN 3RD SEASON HAD TO

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Lopi Leyden
Reviewed and rated by Catma on December 12, 2011

Here’s a phone number for their factory tours. They might be willing to connect you to their parts or service department. Phone: 425-609-2500

It’s the only phone number I...

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Lopi Leyden
Reviewed and rated by Sandy on December 09, 2011

Does anyone know the gasket size for this stove – there is no phone number for Lopi on the website or facebook and it’s not listed in the manual anywhere – frustrating. I...

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