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Enviro Empress

Review: Enviro Empress

Bookmark and Share Reviewed December 04, 2011 by ajcliff

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Enviro Empress
Had a problem trying to get stove to stay lit on any setting but the #1 setting .Bought stove second hand .What a way to learn. After calling a dealer and setting the damper and pressure.The augor was making alittle noise louder then normal.He sayed the auger motor might be going .So I finally took this job on myself.After hrs of testing .I noticed that the augor motor was sticking every other time it was suppose to move pellets.I took the whole back of the empress apart.Pulled auger motor .gear box and auger out .Cleaned greased and wd40 everthing.And I mean I took it apart.Watch your parts ,this could be a disaster for some. I put it all back together and she runs better then ever .The Person that sold me this figured it was on its way out, and sell it fast....... I still smile when I look at the fire.I also found a web site for technicians only on the internet.After I figured this one out. c10097 instructionPELLET-SERVICE-MANUAL-FEB.pdf. Thanks all for your support.

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Enviro Empress
Reviewed and rated by Steve James on November 18, 2014

We have had my Enviro Pellet Stove for a couple of years now and I cannot say enough about it. We love the look and the style of the stove and it is easy to operate. We know a lot of folks have...

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Reviewed and rated by Mahli72 on March 20, 2014

What a hunk of junk!!! Nothing but problems since day 1. First the thing would not light, called the dealer, said it was the pellets. Got it to light, then the auger quit. Called the dealer, said...

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Reviewed and rated by MadeInVermont on March 04, 2014

We purchased the Enviro M55 in December of 2012. After reading up on the stove we asked the dealer if the model we ordered had the updated blower motor, as many owners posted that the stove...

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Reviewed and rated by Donald Smith on February 22, 2014

NEVER BUY ANYTHING FROM SHERWOOD INDUSTRIES!!!! Our stove has...

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Reviewed and rated by Allison S on February 19, 2014

Bought this stove on Vancouver Island. Spent the first year dealing with smoke in the house (venting incorrectly installed from dealer), stove going out or not lighting. We finally figured out...

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Enviro Empress
Reviewed and rated by NY Frank on December 28, 2013

Bought 11/16/13 and had installed by a professional Enviro dealer. What problems. First had a problem with the ignitor and today the problem is the auger. I clean it every other day. I made a...

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Enviro Empress
Reviewed and rated by David on December 17, 2013

Had good luck first year. Then daughter board failed, both sensors, now mother board. All motors burned out within six months of each other at 259 installed each. Spent 3500 getting this hooked...

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Enviro Empress
Reviewed and rated by newtopelletstoves on December 12, 2013

I’m initially giving this unit a lower rating that those who have commented here until I’ve had a chance to asses it’s operation and maintenance costs. I recently purchased this...

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Enviro Empress
Reviewed and rated by Scott O on December 04, 2013

Whatever you do…do not buy this stove. It is nothing but problematic. It worked fantastic for 1 season. Year 2 the auger needed replacement. Year 3 the auger needed replacement and the...

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Enviro Empress
Reviewed and rated by Marlo on November 30, 2013

Stove looks nice, but that’s about it. We have had ours for 8 yrs and after the first year the fan motor went. Then the year after the auger wouldn’t work. We have gone through 3...

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Enviro Empress
Reviewed and rated by Mat on November 06, 2013

Do not buy it! I bought a home that came with an Enviro Pellet Stove and it worked fine for 3-4 winters. It is a little noisy and it rattled sometimes, but I was relatively happy with it. It also...

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Enviro Empress
Reviewed and rated by mike on April 15, 2013

we bought our stove November of 2011, with the first year the blower motor went out, now 14 months later, both the blower an the exhaust motor have gone out together. must have been a date!! love...

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Enviro Empress
Reviewed and rated by chuck on December 27, 2012

Had the stove for 5 years. Blower motor quit last year but when I took it completely apart, found it had some fuzz keeping the blade from turning. Cleaned it and it works fine. Fans are very...

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Enviro Empress
Reviewed and rated by Brian on October 27, 2012

Had the stove 5 years now, 1st yr had to replace auger motor. 2nd year auger motor & fan motor. 3rd yr replaced mother board 4th yr fan motor & vacuum pump & the Fire Dept called twice, this yr...

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Enviro Empress
Reviewed and rated by mark on October 19, 2012

We got this installed 5 years ago by the dealer, whose shop is a block from our home. Had NO trouble with it except a back up small fire in the storage box, which was due to not cleaning it...

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Enviro Empress
Reviewed and rated by tbf on September 14, 2012

I used the stove for two winters with great results. It cut our oil useage in half, never bothered with the woodstove again. Much easier to keep clean than a woodstove. Seemed to work best on the...

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Enviro Empress - help!
Reviewed and rated by emay on January 16, 2012

We have loved this stove for five years and this year needed the blower replaced. First, they sent the wrong one to our repairman. THEN the one sent required a...

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Enviro Empress
Reviewed and rated by Enviro Empress insert on November 27, 2011

we have had the enviro empress insert for 2 months. Continually shuts off with unburned pellets in firebox. The circuit was replaced 2 weeks ago to fix issue, but seems even worse now. Constant...

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Enviro Empress
Reviewed and rated by blr on March 24, 2011

bought this stove in nov. 2010, its been great, other than you have to keep it clean like any other wood burning stove. had a harman , put 500.00 in to it and the dealer still could not fix it...

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Enviro Empress
Reviewed and rated by Joker on March 22, 2011

I live in Campbell River
I bought this stove 4 years ago now, it was a new model. I was out of town when I saw it, and bought it. The dealer promised 6-8 weeks delivery, that was before...

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Enviro Empress
Reviewed and rated by dsaldo on February 03, 2011

I have had the empress insert for a fire place, 35,000 btu. It heats 80 percent of my house which is 3000 sqft two floors. It is good to 0f then my forced hot water kick on to help a bit. I have...

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Enviro Empress
Reviewed and rated by Not happy on February 02, 2011

Bought the insert for my home 2 year using it. after burning about 3 tons cleaning manufacture recommended time each year we have a smoke out event. More smoke comes in the house than out vent....

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Enviro Empress
Reviewed and rated by David on January 19, 2011

This stove may look nice, but does not heat up a 400 sq foot room. It cost me way too much, have to clean it every three days last year when it worked. This year the fuse keeps blowing. The...

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Enviro Empress
Reviewed and rated by steven schmidt on January 06, 2011

Bought my Enviro Empree in Oct, 2007 and had problems with both fans in unit. VERY HARD to find the right pellets to use so burn pot does not...

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Enviro Empress
Reviewed and rated by Hickey House on October 25, 2010

The combustion van had to be replaced in the first year. It now has an upgraded fan but after 2 months of burning the fan is getting very loud. The nice looks of the stove are not outweighing...

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Enviro Empress
Reviewed and rated by AMM on May 04, 2010

We have just finished our 3rd heating season with the Enviro Empress Pellet Stove. Have had fan problems with it since the day it was delivered. So far have replaced the exhaust fan 3 times and...

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Enviro Empress
Reviewed and rated by 72tx340 on March 31, 2010

I paid big money for this stove with nothing but problems. It fills the house with smoke and cant get anyone back to service it. Had to replace the auger motor within 3 months! Now the dealer...

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Enviro Empress--FIRE in pellet hopper, no support!
Reviewed and rated by want2bwarmer on March 11, 2010

Ethecal—same story here. Empress installed fall ’08, ran great 1st year. 2009 multiple service calls for auger, lazy fire, smoke leaking into the room. 36 hours after the last...

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Reviewed and rated by hamish on March 05, 2010

This isn’t meant to trash the Enviro manufacturer, product or dealer/installer but a description of how things are unfolding.
...After seriously looking at pellet stoves in autumn of...

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Enviro Empress
Reviewed and rated by Frankmcold on March 05, 2010

We bought the empress in 2006 for supplemental heat, and like others paid a good $2500 since we liked its form and fit and. It puts out great heat, so we use if for about 60-70% heating needs....

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Enviro Empress
Reviewed and rated by John on February 13, 2010

I live in Reno a moderate climate but can get and stay cold for Dec & Jan. I purchased an Empress insert Nov ’08 and had researched pellet
stoves for about 1 &1/2 mos. The dealer in...

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Enviro Empress
Reviewed and rated by dsaldo@prodigy.net on February 13, 2010

I have had my Empess insert for six months. I have virutally heated my house with a 35000 btu fireplace insert and supplement with a small heat lamp in the kitchen. My house is 3500 sqaure feet...

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Enviro Empress
Reviewed and rated by Bill on December 29, 2009

Not a horrible stove but I wouldn’t buy one again. Poorly designed controls that make it difficult to maintain the desired temperature in the house. The auger motor causes the stove to...

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Reviewed and rated by Mattik on November 04, 2009

I have owned a Windsor for 4.5 years now. Your Empress model is the redesigned version of mine. First off, let me start by saying that most people have unrealistic expectations. These stoves,...

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Enviro Empress
Reviewed and rated by Bill Compton on October 17, 2009

My Empress has not worked from day one. Bay Stoves has been back 3 times, replacing motherboards, vacuum hoses, and looking puzzled for hours each visit. It lights up at first, then shuts down...

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Enviro Empress
Reviewed and rated by plc on March 02, 2009

Great stove abysmal service. Their dealers seem generally incompetent.

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Enviro Empress
Reviewed and rated by Gator on February 01, 2009

We purchased one of these last year and are trying to make our way through our first winter with it…awful. This thing eats through pellets like nobody’s business. We have a pellet...

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Enviro Empress
Reviewed and rated by ethecal on January 23, 2009

Dealer problems mainly. Motherboard never worked on one. It took 3 weeks to get a return call and 5 weeks to get the replacement installed. Fire started in pellet bin. Called dealer. He...

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Enviro Empress
Reviewed and rated by Jayhew on January 20, 2009

Bought this stove Sept. 2009. Immediately had to replace main board- the dealer replaced it (under warranty?). Has operated flawlessly since. Does a great job of heating the downstairs of the...

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Enviro Empress
Reviewed and rated by countk53 on January 17, 2009

Acquabalm2 if I were you I would try an excellent site www.hearth.com and go to the pellet stove forum. There are very knowledgeable people who will gladly attempt to help you with problems you...

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Enviro Empress
Reviewed and rated by countk53 on January 03, 2009

Follow up to my review.

In all due respect to the review of bob K, I would contact my dealer. You should not have the problems you indicated.

When I very first ran my stove, I...

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Enviro Empress
Reviewed and rated by countk53 on January 03, 2009

I absolutely love this little stove. Considering it is only 35,000BTU’s it works great for a small stove and is also very classy looking.

It heats our circa 1825 drafty home quite...

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Enviro Empress
Reviewed and rated by bob k on December 31, 2008

very poor performance, would not buy again, won’t stay lit over fills burn pot putting out fire.
I have a Quadra fire down stairs a much better stove

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Enviro Empress
Reviewed and rated by get the word out on December 10, 2008

manufacturer wants customer to pay for parts and labor in the event of warranty and then reimburse after they look at their defective part…. sounds illegal to me…. if this was going...

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