HAD ASH BUILD UP LOW HEAT AND
Napoleon NPS40
Reviewed and rated by
ugh
on March 05, 2011
DOES ANYONE have a suggestion as how to get rid of one??? Does anyone buy “used”? I literally only used mine for A
Napoleon NPS40
Reviewed and rated by
Costello
on February 24, 2011
Have had since 2008. Worst piece of garbage ever! We’ve had nothing but problems with it since day one and the dealer & manufacturere are no help. We cannot turn the setting below 3...
Napoleon NPS40
Reviewed and rated by
gettinchilly
on February 16, 2011
this is my third negative post regarding this stove. please see my previous posts. started running it in november of 2010 and now, it is february of 2011. within week two of operation the...
Napoleon NPS40
Reviewed and rated by
Disappointed
on February 09, 2011
Have had to replace several parts and the insert does not heat unless the unit is on high. The fan is noisy and it is a huge disappointment. I would not recommend the Napoleon pellet insert to...
Napoleon NPS40
Reviewed and rated by
Laurie Schieber
on February 05, 2011
bought this from consruction specialties out of Stoneham Mass. I dont no who is worse to deal with them or Naploean. I am making a big annoucment to the local paper about the company I bought...
Napoleon NPS40
Reviewed and rated by
Larry
on February 01, 2011
Not a good product, hard to start, needs a lot of cleaning, noisy fans and gasket must be replaced often. Even the cheap pellet stoves work better.
Napoleon NPS40
Reviewed and rated by
gettinchilly
on January 24, 2011
avoid this stove at all costs. the angle of the hopper walls prevents pellets from settling to the bottom of the bin. this results in your stove CONSTANTLY going out (if...
Napoleon NPS40
Reviewed and rated by
jonathan
on January 20, 2011
TERRIBLE..... this stove is the biggest piece of bullshit anyone has ever sold me. This pile of junk cant even heat my little 950sq ft home…. what a load of shit...
Napoleon NPS40
Reviewed and rated by
Kristie
on January 03, 2011
Keep the negative feedback coming in! What a piece of crap. We bought ours a year and a half ago, and what a disappointment. Our goal was to save on our home heating oil and conserve that for...
Napoleon NPS40
Reviewed and rated by
idaho
on January 02, 2011
would not recomend this stove
Napoleon NPS40
Reviewed and rated by
stacia
on December 16, 2010
After reading all the reviews, I would ditto any of the negative ones. I bought mine from a NH dealer over the MA state line. He took slow time to service, replaced parts and pieces constantly....
Napoleon NPS40
Reviewed and rated by
anomymous
on November 30, 2010
I’m currently renting and the apartment has this pellet stove in it. My sister and I wanted to use it as our only source of heat, but it has so far proven unlikely. We have to keep our...
Napoleon NPS40
Reviewed and rated by
PuyallupWA
on November 27, 2010
We are now going into our second winter with this unit and couldn’t have been more happy with our purchase. The unit heats our 2400 sq ft home to 64 degrees no problem. I know some have...
Napoleon NPS40
Reviewed and rated by
Brenda
on November 24, 2010
this stove is a piece of SHIT!!!!!!!!!!!!!!!!!!!!!!!!!! would never buy another napolean product I have called napolean for the past 2 years never get a returned phone call. what a waste of...
Napoleon NPS40
Reviewed and rated by
randy3
on November 24, 2010
Found that pellets stoves are dirty due to fly ash. Fan changes very little if any between high and low. Noise level is annoying but not unbearable. Control panel seems cheap but does work still...
Napoleon NPS40
Reviewed and rated by
Linda L
on November 22, 2010
Don’t buy this piece of shit I have had it for about 3 years I use very high quality pellets ,does not put out high heat, blower very loud it gets dirty quickly ,it is made by poor quality...
Napoleon NPS40
Reviewed and rated by
jody
on November 13, 2010
thanks to all that wrote there experience,Iwill not get this stove…
Napoleon NPS40
Reviewed and rated by
gettinchilly
on November 04, 2010
i have only had the napoleon NPI40 (fireplace insert model) for a week and the convection blower controller is already on the fritz. blower is running at full capacity all the time. controller is...
Napoleon NPS40
Reviewed and rated by
Mark from CT
on November 01, 2010
I have had my NPS40 since 2008. The stove has been totally reliable and has worked exactly as needed to heat the main floor of my house. If the feed rate setting is too high, the fans –...
Napoleon NP140
Reviewed and rated by
Anne from Ontario
on October 30, 2010
If I had read the reviews on this website I would have saved a lot of money. We got our Napoleon insert this month (Oct.2010) and are extremly disappointed. Our major complaint is the Blower Fan...
Napoleon NPS40
Reviewed and rated by
Unhappy consumer
on October 28, 2010
We’ve had this stove for 3 years and it’s not what we expected. It’s been nothing but trouble since day 1 and working with the Manufacturer is a nightmare. I will
Napoleon NPS40
Reviewed and rated by
cat_lady105@yahoo.com
on August 26, 2010
Bought stove in 2008 would not lite had to wait for 6 weeks for the dealer to show up to fix it. then we did not have to much more trouble except the burn pot would fill and would have to clean...
Napoleon NPS40
Reviewed and rated by
CHUCK ALLEN
on March 27, 2010
NOTHING BUT TROUBLE BROKE DOWN 4 TIMES...
Napoleon NPS40
Reviewed and rated by
Nick
on March 22, 2010
I installed a NPS 40 into my house in january and found that the stove ashed up in a matter of hours. After pulling my hair out trying to fix it i called the manufacture...
Napoleon NPS40
Reviewed and rated by
Carl in Providence
on February 25, 2010
MIKE IN MAINE:
This was maybe the most helpful message board post that I have ever read. Thank you!
I went out and bought a Bernz-o-matic torch and have...
Napoleon NPS40
Reviewed and rated by
Gerard
on February 04, 2010
I have had no problems with noice. The fan switch had to be replace a couple months after I bought it, it was only blowing at one speed. The problem I have it that is does not seem to heat up...
Napoleon NPS40
Reviewed and rated by
Nick
on January 17, 2010
As an installer of the napoleon pellet stove I am satisfied with the overall results. We installed 52 nps40 in Bangor, ME area and have only 3 problems and two were customes not understanding how...
Napoleon NPS40
Reviewed and rated by
Mike in Maine
on January 09, 2010
Ok .. Here is the deal.. It’s not a wood stove. its a pellet stove. Forget about Auto Start.. Get a 30 dollar propane torch and pistol gun start. start the stove,, put a small...
Napoleon NPIS40
Reviewed and rated by
Dave, FRESH AIR BLOWER NOISE FIX
on December 19, 2009
FAN ALWAYS NOISEY. NOW ITS FIX
Napoleon NPS40
Reviewed and rated by
markandginny2002@yahoo.com
on December 05, 2009
the stove is junk but the company is worse they have a lifetime warrantee-good luck with that dealer will not come fix and company will not respond to any complaint DO
Napoleon NPS40
Reviewed and rated by
Dave
on November 30, 2009
Purchased the stove to heat a large family room. The stove produces adequate heat and runs reliably. However, the auger motor makes a low whine each time it turns. The noise will drive you out...
Napoleon NPIS40
Reviewed and rated by
DAVE
on November 28, 2009
SUCKS ,Have owned this stove for 1YEAR and we are completely dissappointed. The fan is extremely loud with a constant ringing. i replaced the fan for this year the
Napoleon NPS40
Reviewed and rated by
RS
on November 11, 2009
This thing wont stay on for more than 15 minutes. Its a pain to start and get going and my whole house smells like burnt wood after about 10 minutes. No help from customer service either.
Napoleon NPS40
Reviewed and rated by
wjquigs
on November 09, 2009
I was a bit hesistant after reading some of these reports to buy this stove but Consumer Reports rated it fairly highly so I went ahead. I’m glad I did. It works really well and keeps the...
Napoleon NPS40
Reviewed and rated by
Rick
on November 09, 2009
The stove is a piece of Junk. The engineering on this is done by morons. They put a Flanged joint on the fresh air fan and a Slip joint wit silicone to seal it on the Combustion side. as an...
Napoleon NPS40
Reviewed and rated by
Bummed!
on September 29, 2009
What a waste of hard earned money! I thought I’d done my research. The stove is easy enough to use, but will NOT heat my space. It burns pellets and burns...
Napoleon NPS40
Reviewed and rated by
mlkenney
on September 12, 2009
i bought a nps40 in 2008 have had nothing but problems fan noise door gasket was torn within first 2 months but worst part is the local dealer did not have 1 when i was ready to buy so i ordered...
Napoleon NPI40
Reviewed and rated by
bpr
on March 05, 2009
LOUD convection blower. Replaced it 3 times in first season and after a month it is LOUD again, can hear it upstairs in bedroom. Poor quality,...
Napoleon NPI40 Purchased Aug 2008
Reviewed and rated by
Unhappy in NH
on February 10, 2009
Buying this stove was a mistake. When first installed it only ran for 15 minutes and shut off. Tech support said it may be low temp switch. The retailer was no help, so I played with the low...
Napoleon NPS40
Reviewed and rated by
recycle94
on February 03, 2009
Lot of work ,must clean pot every 2 days. Glass gets dirty top 1/3 regularly. Have used hardwood and softwood pellets with no change . No help from company at all or dealer that installed. Would...
Napoleon NPS40 insert
Reviewed and rated by
janeybgood
on January 15, 2009
We bought our Napoleon insert and have had almost no problems. The fan DOES get periodically noisy, but it is intermittent and not bothersome. It seems to go away when I...
Napoleon NPS40
Reviewed and rated by
Roger B
on January 15, 2009
I think the stove does a great job. It will save me enough oil this year to pay for itself. It does require more care than I thought it would however i don’t think its the stoves fault at...
Napoleon NPI40
Reviewed and rated by
Lisa H - Massachusetts
on January 11, 2009
I love it! I don’t seem to have any of the problems that the others have stated. The blower isn’t too loud and it is very easy to start. The insert is harder to fill as the fill...
Napoleon NPS40
Reviewed and rated by
Irritated
on January 06, 2009
I was so excited about this stove until I started using it. The heat only blows out half of the tubes it is supposed to. It has trouble starting and I get smoke in the house when it has trouble...
Napoleon NPS40
Reviewed and rated by
P. Rondeau
on January 02, 2009
Have owned this stove for 4 months and we are completely dissappointed. The fan is extremely loud with a constant ringing. Had it replaced by the store we purchased it from and the problem...
Napoleon NPS40
Reviewed and rated by
pat
on December 31, 2008
have had it for 90 days now and it has know problem keeping 1200 sq.ft at 70 degrees.
Napoleon NPS40
Reviewed and rated by
freddy
on December 24, 2008
very noisy blower fan. was replaced…new fan was just as noisy..manufacturer was no help.
Napoleon NPS40
Reviewed and rated by
tatersdad
on December 20, 2008
dI was excited when I bought this stove, but from the first time I started the stove it has been a huge disapointment. Not the sort of heat you would expect from a pellet stove. I have to run the...
Napoleon NP140
Reviewed and rated by
aldea
on December 14, 2008
Very unhappy, stove is very very loud no matter what adjustment settings
Napoleon NPS40
Reviewed and rated by
collins
on December 02, 2008
exhaust blower very very loud ringing noise, no help from the manufauturer at all
Napoleon NPS40
Reviewed and rated by
Twodogs
on November 17, 2008
blower is extremely loud ! Not happy.
