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Enviro Empress

Enviro Empress

Available in seven porcelain enamel colors, the Enviro Empress sports a new pellet auger system, a 105 cfm variable speed fan, built-in air wash system, and many other features. The stove provides up to 35,000 BTU/Hr input and is thermostat compatible. Construction includes a cast iron brick liner and cast iron doors with leveling legs and a hopper capacity of 55 lbs.

The Empress is 26" deep, 26 1/2" wide, and 27 1/2" high and comes with a nice wide fire viewing area of 249 square inches. An optional outside combustion blower kit is also available.

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Enviro Empress
Reviewed and rated by Dan on December 21, 2017

Overall Performance: Rating star

Efficiency: Rating: 1 Star - Very poor

Ease of Use: Rating star

DO NOT BUY. This pellet stove is a piece of crap. WAY to expensive.!st year it worked okay, 2nd year had to clean it out which is a major pain in the butt,have to pull it out from the wall (it's heavy). Did not work the second time I tried to use it. Had to call a service man to fix it. Now it's winter and I have only been able to use it 1 time. It also takes a serviceman 2 months to come and fix ...
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Enviro Empress FS Pellet Stove
Reviewed and rated by Spokes0831 on January 09, 2017

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Efficiency: Rating: 1 Star - Very poor

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I bought this stove brand new in 2008 and it has been nothing but a headache since. After initial installation, I had the service team at my house on a regular basis. They could never seem to find what the problem was, and actually told.me they were going to claim mine as a "lemon". Finally, they found the auger motor was slipping, which they replaced under warranty. It worked for a few months ...
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Enviro Empress long term use
Reviewed and rated by Farmboy on October 23, 2016

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We have had our Empress insert for 8 years and it is starting its 9th season now. We have have an old farmhouse so we put 4-5 tons of pellets through it each year so that's close to 40 tons of pellets so far. It runs pretty much 24/7 from November to late April. I have 3 mains issues with the unit. 1) It doesn't like hardwood pellets which are available locally so I have to get softwood ...
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Enviro Empress
Reviewed and rated by Karla on May 13, 2016

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Had this Empress insert for 4 seasons.First year no problems,Second year the burn pot was shot.(1 month out of warranty!) Second year convection fan got very noisey.Third year convection fan stopped working.New fan over $200.00 to replace.This past year high heat sensor went kaput.Kept shutting unit off.Dealer does not stock parts and has to order them.Manufacturer does not return calls or ...
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Enviro Empress
Reviewed and rated by Carl Jones on September 05, 2015

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Efficiency: Rating: 1 Star - Very poor

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This stove is not what it is cracked up to be. I have to replace the ignitor no less than twice a season. The fact that you have to just about take the stove apart to clean it is absolutely ridiculous. I use premium grade pellets and still have more ash than my brother in law with a different stove, same size and Btu's using the same pellet. I would not recommend any Enviro product.
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Enviro Empress
Reviewed and rated by whatafoolIam on June 01, 2015

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The dealer must have had a good laugh when he sold me this stove, what a piece of junk, I have had the stove less than a year and it’s been one problem after another. So far the stove has been broken more than it’s been working. I will never buy anything from this company again
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Enviro Empress
Reviewed and rated by alain on January 29, 2015

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Efficiency: Rating: 1 Star - Very poor

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I bought an enviro product in december 2011 , but after only three years the fan begin to make a lot of noise. The dealer confirmed that we have to replace it (as dealer said , it usually run for 5 to 7 years).. but no warranty ( 2 years limited) total cost 249$ plus instalation.... I used this fireplace maybe 25 time during winter time! so it broke only after 75 days of use , The regional ...
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Enviro Empress junk stove
Reviewed and rated by patriciaE on January 19, 2015

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Hate this stove cannot find contact number or web contact for Sherwood industries. Stove turns itself off. then too many pellets fall into the pot. If you do not empty the pot after the stove cools off you have blowtorch like flare up. Glass is always dirty. Have had the dealer out many times. Replaced motherboard and daughter board. adjusted the auger no help. Blamed it on everything from ...
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Enviro Empress
Reviewed and rated by Steve James on November 18, 2014

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We have had my Enviro Pellet Stove for a couple of years now and I cannot say enough about it. We love the look and the style of the stove and it is easy to operate. We know a lot of folks have installation issues with pellet stoves, so we researched the proper way to install it - we installed the venting up through the roof line. It is saving us a lot of money.
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Enviro Empress
Reviewed and rated by Mahli72 on March 20, 2014

Overall Performance: Rating star

Efficiency: Rating: 1 Star - Very poor

Ease of Use: Rating star

What a hunk of junk!!! Nothing but problems since day 1. First the thing would not light, called the dealer, said it was the pellets. Got it to light, then the auger quit. Called the dealer, said it was the pellets ( too fine of wood particles..?) Then it would not light again, dealer walked me through taking it almost comepletly apart to clean some sensor that was caked woth soot, said it was ...
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Enviro M55 FS
Reviewed and rated by MadeInVermont on March 04, 2014

Overall Performance: Rating star

Efficiency: Rating: 1 Star - Very poor

Ease of Use: Rating star

We purchased the Enviro M55 in December of 2012. After reading up on the stove we asked the dealer if the model we ordered had the updated blower motor, as many owners posted that the stove overheated the electronics; they said yes. We were lied to. I am now told Enviro has no motors in stock, that our motor has failed and we are on our 4th week with no pellet stove, as the temperature drops ...
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Enviro Empress
Reviewed and rated by Donald Smith on February 23, 2014

Overall Performance: Rating star

Efficiency: Rating: 1 Star - Very poor

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NEVER BUY ANYTHING FROM SHERWOOD INDUSTRIES!!!! Our stove has never worked right, 3 different dealers have charged us multiple times each to fix it but it still does not work!!! It will start but will not run on anything but low and that not for very long. The factory does not know how to deal with the problem according to the repair people. Our money was wasted and we are cold!!
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Enviro Milan
Reviewed and rated by Allison S on February 19, 2014

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Bought this stove on Vancouver Island. Spent the first year dealing with smoke in the house (venting incorrectly installed from dealer), stove going out or not lighting. We finally figured out it was loosing vacuum. No service from the dealer. Cost of replacing gaskets and burn pots have been ridiculously expensive. Got the last burn pot reinforced at a welding shop. We spent hours learning ...
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Enviro Empress
Reviewed and rated by NY Frank on December 28, 2013

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Bought 11/16/13 and had installed by a professional Enviro dealer. What problems. First had a problem with the ignitor and today the problem is the auger. I clean it every other day. I made a very poor decision. in purchasing the Enviro Empress. Another call to the dealer. Could have went to Florida for three months for what this original purchase cost me. It seems the Harman is the best.
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Enviro Empress
Reviewed and rated by David on December 17, 2013

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Had good luck first year. Then daughter board failed, both sensors, now mother board. All motors burned out within six months of each other at 259 installed each. Spent 3500 getting this hooked up, The stove looks great, but is a costly mechanical night mare. I should sue envior stove and best fire out of troy ny for ripping me off. How many people have 3000 dollars to throw to the wind. Parts ...
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Enviro Empress
Reviewed and rated by newtopelletstoves on December 12, 2013

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I'm initially giving this unit a lower rating that those who have commented here until I've had a chance to asses it's operation and maintenance costs. I recently purchased this unit used from an original owner and friend who purchased it new. The original owner had it and used it until a house fire required her house to be rebuilt and she had no use for it. The only problem she recounts is a ...
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Enviro Empress
Reviewed and rated by Scott O on December 04, 2013

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Whatever you do...do not buy this stove. It is nothing but problematic. It worked fantastic for 1 season. Year 2 the auger needed replacement. Year 3 the auger needed replacement and the control panel broke. We are in year 5. The exhaust fan is broken. The plates are all bowed and rusted if you can believe that. How does a dry stove rust? Our dealer is so frustrated that when he is here, he is so ...
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Enviro Empress
Reviewed and rated by Marlo on November 30, 2013

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Stove looks nice, but that's about it. We have had ours for 8 yrs and after the first year the fan motor went. Then the year after the auger wouldn't work. We have gone through 3 auger motors, 3 exhaust fans, recall on front door glass was coming apart. Our push button panel is broken. Every year something goes wrong and we need to call someone to replace a part. Now the auger won't work...this ...
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Enviro Empress
Reviewed and rated by Mat on November 06, 2013

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Do not buy it! I bought a home that came with an Enviro Pellet Stove and it worked fine for 3-4 winters. It is a little noisy and it rattled sometimes, but I was relatively happy with it. It also can heat a 1500 sq ft home with one 40 lbs bag of pellets for about 30 hrs or so ($4-5 bucks) This October, I saw that it was not working. I called all the dealers in my city (3 dealers) to get ...
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Enviro Empress
Reviewed and rated by mike on April 15, 2013

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we bought our stove November of 2011, with the first year the blower motor went out, now 14 months later, both the blower an the exhaust motor have gone out together. must have been a date!! love the looks of the stove, heats the house vey nicely, a bitch to clean in my option. Dead of winter when our old stove quit and wee were in desperate need of a stove, the wife loved this stove, but had I ...
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Enviro Empress
Reviewed and rated by chuck on December 27, 2012

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Had the stove for 5 years. Blower motor quit last year but when I took it completely apart, found it had some fuzz keeping the blade from turning. Cleaned it and it works fine. Fans are very loud and squeak at times. The ignitor quit- very expensive to replace and the tube it sits in rusted and fell apart.
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Enviro Empress
Reviewed and rated by Brian on October 27, 2012

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Had the stove 5 years now, 1st yr had to replace auger motor. 2nd year auger motor & fan motor. 3rd yr replaced mother board 4th yr fan motor & vacuum pump & the Fire Dept called twice, this yr so far ignitor, and it still wont light and now they want to replace the mother board again!! This thing looks beautiful but costs too much to run!! Very very hard to find someone to service this unit ...
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Enviro Empress
Reviewed and rated by mark on October 19, 2012

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We got this installed 5 years ago by the dealer, whose shop is a block from our home. Had NO trouble with it except a back up small fire in the storage box, which was due to not cleaning it thoroughly and using very poor pellets. Lignetics are the cleanest burning in this stove, and they let the stove run better. They burn down to fine powder like powdered sugar. I clean the entire stove about ...
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Enviro Empress
Reviewed and rated by tbf on September 14, 2012

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I used the stove for two winters with great results. It cut our oil useage in half, never bothered with the woodstove again. Much easier to keep clean than a woodstove. Seemed to work best on the LG pellets, but I burned Maine Woods mostly as I got a good price on them at work. I've moved to a smaller place and will get an Enviro Mini.
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Enviro Empress - help!
Reviewed and rated by emay on January 16, 2012

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We have loved this stove for five years and this year needed the blower replaced. First, they sent the wrong one to our repairman. THEN the one sent required a mounting bracket which can't be found by the manufacturer, not listed as a part and our repairman has now disappeared! What good is a stove if it can't be fixed!!!!!!!!
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Enviro Empress
Reviewed and rated by ajcliff on December 04, 2011

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Had a problem trying to get stove to stay lit on any setting but the #1 setting .Bought stove second hand .What a way to learn. After calling a dealer and setting the damper and pressure.The augor was making alittle noise louder then normal.He sayed the auger motor might be going .So I finally took this job on myself.After hrs of testing .I noticed that the augor motor was sticking every other ...
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Enviro Empress
Reviewed and rated by Enviro Empress insert on November 27, 2011

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we have had the enviro empress insert for 2 months. Continually shuts off with unburned pellets in firebox. The circuit was replaced 2 weeks ago to fix issue, but seems even worse now. Constant loud humming and rarrling noises. Waiting on new glass door. Glass door gets black within 30 minutes of use. We clean insert every 2 days but doesn't seem to help. May end up exchanging for something that ...
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Enviro Empress
Reviewed and rated by blr on March 24, 2011

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bought this stove in nov. 2010, its been great, other than you have to keep it clean like any other wood burning stove. had a harman , put 500.00 in to it and the dealer still could not fix it and no help from the manufacture. so far so good!
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Enviro Empress
Reviewed and rated by Joker on March 22, 2011

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I live in Campbell River I bought this stove 4 years ago now, it was a new model. I was out of town when I saw it, and bought it. The dealer promised 6-8 weeks delivery, that was before Christmas, it arrived in August. Then of course they wanted immideate payment. The stove gave me no end of grief. To date I'm on my fourth circuit board, 3rd daughter board, sevond burn pot liner, second ...
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Enviro Empress
Reviewed and rated by dsaldo on February 03, 2011

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I have had the empress insert for a fire place, 35,000 btu. It heats 80 percent of my house which is 3000 sqft two floors. It is good to 0f then my forced hot water kick on to help a bit. I have had no issues in two years. Cleaning is more then they said. Ash has to be cleaned out every two days, and a complete pipe clean every year. The fly ash will darken your celings if not careful. It is a ...
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Enviro Empress
Reviewed and rated by Not happy on February 02, 2011

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Bought the insert for my home 2 year using it. after burning about 3 tons cleaning manufacture recommended time each year we have a smoke out event. More smoke comes in the house than out vent. Had to call the fire department to ventilate our home. Also each power failure we have fuse blows or trips and good luck getting a tech to come out. have to wait about 6 weeks each time still waiting ...
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Enviro Empress
Reviewed and rated by David on January 19, 2011

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This stove may look nice, but does not heat up a 400 sq foot room. It cost me way too much, have to clean it every three days last year when it worked. This year the fuse keeps blowing. The dealer has been here 5 times to change the circuit board and ignitor, no luck. Tommorrow, he will exchange it. Do not buy it. Get a Home Depot one.
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Enviro Empress
Reviewed and rated by steven schmidt on January 06, 2011

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Bought my Enviro Empree in Oct, 2007 and had problems with both fans in unit. VERY HARD to find the right pellets to use so burn pot does not fill up so fast . Soft wood pellets are the way to go for this stove to work right, but they are hard to find. This year I have tried four types of hard wood pellets and still have problems with the burn pot filling up to quick, I have to turn off stove and ...
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Enviro Empress
Reviewed and rated by Hickey House on October 25, 2010

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The combustion van had to be replaced in the first year. It now has an upgraded fan but after 2 months of burning the fan is getting very loud. The nice looks of the stove are not outweighing performance, if i had the chance to purchase again i'd pick another m the lack of performance.I would not recommend this stove!
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Enviro Empress
Reviewed and rated by AMM on May 04, 2010

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Efficiency: Rating: 1 Star - Very poor

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We have just finished our 3rd heating season with the Enviro Empress Pellet Stove. Have had fan problems with it since the day it was delivered. So far have replaced the exhaust fan 3 times and the circulating two times. And, that's when burning only 2 tons of pellets/year. I hate the stinking thing like poison. I did the math and thus far the Enviro Empress has added about $2000 to our ...
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Enviro Empress
Reviewed and rated by 72tx340 on March 31, 2010

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I paid big money for this stove with nothing but problems. It fills the house with smoke and cant get anyone back to service it. Had to replace the auger motor within 3 months! Now the dealer wont return calls guess he knows its junk too!
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Enviro Empress--FIRE in pellet hopper, no support!
Reviewed and rated by want2bwarmer on March 11, 2010

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Ethecal--same story here. Empress installed fall '08, ran great 1st year. 2009 multiple service calls for auger, lazy fire, smoke leaking into the room. 36 hours after the last service call (Jan '10) heard auger clunking, noticed smoke billowing out the side of my house. Stove did not shut down, despite FIRE in the pellet hopper. 6 inches of flames in the hopper....doused with water, called ...
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Enviro Evolution
Reviewed and rated by hamish on March 05, 2010

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Efficiency: Rating: 1 Star - Very poor

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This isn't meant to trash the Enviro manufacturer, product or dealer/installer but a description of how things are unfolding. ...After seriously looking at pellet stoves in autumn of 2009, we took the plunge in January of 2010 and returned to Cloyne Ontario to the Hearth and Home store. They carry the Enviro line so we had a second look, and chose a Enviro Evolution pellet stove. On the front ...
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Enviro Empress
Reviewed and rated by Frankmcold on March 05, 2010

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We bought the empress in 2006 for supplemental heat, and like others paid a good $2500 since we liked its form and fit and. It puts out great heat, so we use if for about 60-70% heating needs. The first season it worked fine, and we got used to things. Shortly thereafter, the convection fan went bad- this is a classic squirrel cage design that should last 10 years! $365 including labor to ...
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Enviro Empress
Reviewed and rated by John on February 13, 2010

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I live in Reno a moderate climate but can get and stay cold for Dec & Jan. I purchased an Empress insert Nov '08 and had researched pellet stoves for about 1 &1/2 mos. The dealer in Sac. was very knowledgable about Enviro and his other product line. Perhaps if you are not getting the the performance you expect your dealer sold you the wrong stove. Things like how well sealed your house is and ...
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Enviro Empress
Reviewed and rated by dsaldo@prodigy.net on February 13, 2010

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I have had my Empess insert for six months. I have virutally heated my house with a 35000 btu fireplace insert and supplement with a small heat lamp in the kitchen. My house is 3500 sqaure feet up and down. Much of the heat goes upstairs to the bedrooms due to my center stair situation. I have cut my propane use from 300 a month down to 300 every 3 months. I have burned 4 tons of pellets or about ...
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Enviro Empress
Reviewed and rated by Bill on December 29, 2009

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Not a horrible stove but I wouldn't buy one again. Poorly designed controls that make it difficult to maintain the desired temperature in the house. The auger motor causes the stove to vibrate and can be quite annoying in a quiet room. Also very difficult to get any help from the manufacturer. A friend has the Enviro and his is probably in the trash if someone wants to try it out.
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Enviro Empress (formerly Windsor)
Reviewed and rated by Mattik on November 04, 2009

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I have owned a Windsor for 4.5 years now. Your Empress model is the redesigned version of mine. First off, let me start by saying that most people have unrealistic expectations. These stoves, like most mechanical devices take time to get used to. They are affected by the quality of pellet burned - after all this time, I only buy Lignetics despite their cost - they just work better in this stove. ...
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Enviro Empress
Reviewed and rated by Bill Compton on October 17, 2009

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My Empress has not worked from day one. Bay Stoves has been back 3 times, replacing motherboards, vacuum hoses, and looking puzzled for hours each visit. It lights up at first, then shuts down after 15 minutes. It also comes on by itself for no reason and after a power outage. Don't ever buy an enviro. Try finding a conact for the the company on the internet. If you find one have them call ...
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Enviro Empress
Reviewed and rated by plc on March 02, 2009

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Great stove abysmal service. Their dealers seem generally incompetent.
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Enviro Empress
Reviewed and rated by Gator on February 01, 2009

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We purchased one of these last year and are trying to make our way through our first winter with it...awful. This thing eats through pellets like nobody's business. We have a pellet stove downstairs that is 10 years old and is MUCH more efficient (Quadrifire). I don't understand why it never shuts down...it constantly is sucking up pellets. In the past we've used 3 tons of pellets to heat our ...
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Enviro Empress
Reviewed and rated by ethecal on January 23, 2009

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Dealer problems mainly. Motherboard never worked on one. It took 3 weeks to get a return call and 5 weeks to get the replacement installed. Fire started in pellet bin. Called dealer. He responded 5 days later after many calls to him. Fire put out with water. Auger and igniter do not work. Waiting now for resolution of why pellet bin ignited and whether auger motor and igniter ought to be ...
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Enviro Empress
Reviewed and rated by Jayhew on January 20, 2009

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Bought this stove Sept. 2009. Immediately had to replace main board- the dealer replaced it (under warranty?). Has operated flawlessly since. Does a great job of heating the downstairs of the house (~1600sqft in the midadlantic), and is an attractive pellet stove. Money well spent!
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Enviro Empress
Reviewed and rated by countk53 on January 17, 2009

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Acquabalm2 if I were you I would try an excellent site www.hearth.com and go to the pellet stove forum. There are very knowledgeable people who will gladly attempt to help you with problems you might have.
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Enviro Empress
Reviewed and rated by countk53 on January 03, 2009

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Follow up to my review. In all due respect to the review of bob K, I would contact my dealer. You should not have the problems you indicated. When I very first ran my stove, I had the same problem and it was due to the burn pot not properly in place as well as the liner. Hopefully it might be something as simple as that. Good luck!
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Enviro Empress
Reviewed and rated by countk53 on January 03, 2009

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I absolutely love this little stove. Considering it is only 35,000BTU's it works great for a small stove and is also very classy looking. It heats our circa 1825 drafty home quite well and is used primarily for our downstairs which is around 1,000 sq. ft. If it's not too cold out (teens or below), we often open the doors to the upstairs of our home. I would highly reccommend this stove!!
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Enviro Empress
Reviewed and rated by bob k on December 31, 2008

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very poor performance, would not buy again, won't stay lit over fills burn pot putting out fire. I have a Quadra fire down stairs a much better stove
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Enviro Empress
Reviewed and rated by get the word out on December 10, 2008

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manufacturer wants customer to pay for parts and labor in the event of warranty and then reimburse after they look at their defective part.... sounds illegal to me.... if this was going to be their warranty policy, it should be spelled out in the warranty policy in owner's manual.... NOBODY WILL DO THE WARRANTY REPAIR WORK FOR FREE so who will fix it???
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