Napoleon NPS40

Napoleon NPS40

As Napoleon’s only model of pellet stove currently available, the company may have put a lot into the NPS40. Available with a 3" flue, the stove’s burn rate according to the specs is 1-5 lbs/hr. The hopper capacity is 55 lbs with top and front fuel loading for convenience.

Some of the other standard additional features of the NPS40 include an automatic ignitor, variable speed auger and blower, a glass air wash system, and an extra large ash pan. Napoleon does not describe the stove’s overall efficiency.

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User Reviews

Napoleon NPS40
Reviewed and rated by Twodogs on November 17, 2008

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blower is extremely loud ! Not happy.
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Napoleon NPS40
Reviewed and rated by collins on December 02, 2008

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exhaust blower very very loud ringing noise, no help from the manufauturer at all
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Napoleon NP140
Reviewed and rated by aldea on December 14, 2008

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Very unhappy, stove is very very loud no matter what adjustment settings
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Napoleon NPS40
Reviewed and rated by tatersdad on December 20, 2008

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dI was excited when I bought this stove, but from the first time I started the stove it has been a huge disapointment. Not the sort of heat you would expect from a pellet stove. I have to run the oil furnace to keep 960 sq.ft. at 68. Very loud ringing noises about every 5 seconds, And the dealer just dosn't want to do anything about the problem. The dealear got his money, and the consumer gets ...
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Napoleon NPS40
Reviewed and rated by freddy on December 24, 2008

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very noisy blower fan. was replaced...new fan was just as noisy..manufacturer was no help.
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Napoleon NPS40
Reviewed and rated by pat on December 31, 2008

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have had it for 90 days now and it has know problem keeping 1200 sq.ft at 70 degrees.
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Napoleon NPS40
Reviewed and rated by P. Rondeau on January 02, 2009

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Have owned this stove for 4 months and we are completely dissappointed. The fan is extremely loud with a constant ringing. Had it replaced by the store we purchased it from and the problem remains. Would not recommend this stove to anyone.....
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Napoleon NPS40
Reviewed and rated by Irritated on January 06, 2009

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I was so excited about this stove until I started using it. The heat only blows out half of the tubes it is supposed to. It has trouble starting and I get smoke in the house when it has trouble starting or goes out. The sensor does not realize there is smoke inside. I have had 3 techs at my house who all agree the way it heats is strange and not right.

The time to get someone to ...
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Napoleon NPI40
Reviewed and rated by Lisa H - Massachusetts on January 11, 2009

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I love it! I don't seem to have any of the problems that the others have stated. The blower isn't too loud and it is very easy to start. The insert is harder to fill as the fill whole is narrower than the NPS-40. But, it looks great and heats great, and it has saved us a bunch in oil fuel this winter. Alternate heating sources are always a little more work than nothing at all. Please keep ...
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Napoleon NPS40
Reviewed and rated by Roger B on January 15, 2009

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I think the stove does a great job. It will save me enough oil this year to pay for itself. It does require more care than I thought it would however i don't think its the stoves fault at all. The Pellet quality has a lot to do with it. it Keeps my house at 68 to 70 depending on the weather conditions. I would recomend the stove.
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Napoleon NPS40 insert
Reviewed and rated by janeybgood on January 15, 2009

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We bought our Napoleon insert and have had almost no problems. The fan DOES get periodically noisy, but it is intermittent and not bothersome. It seems to go away when I let it rest for a while. We've had it going almost 24/7 since November '08. It's great heat, and while we had to supplement a bit with our oil heat in our 1800-square-foot colonial when the temps hit 15 degrees as a high, it's ...
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Napoleon NPS40
Reviewed and rated by recycle94 on February 03, 2009

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Lot of work ,must clean pot every 2 days. Glass gets dirty top 1/3 regularly. Have used hardwood and softwood pellets with no change . No help from company at all or dealer that installed. Would not give good review to anyone . STAY AWAY!!!
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Napoleon NPI40 Purchased Aug 2008
Reviewed and rated by Unhappy in NH on February 10, 2009

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Buying this stove was a mistake. When first installed it only ran for 15 minutes and shut off. Tech support said it may be low temp switch. The retailer was no help, so I played with the low temp switch and got it running. Then after one month the convection fan was so loud I had to shut it off. One month later got a new fan and it lasted 3 months and now it's the same thing. It is so ...
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Napoleon NPI40
Reviewed and rated by bpr on March 05, 2009

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LOUD convection blower. Replaced it 3 times in first season and after a month it is LOUD again, can hear it upstairs in bedroom. Poor quality, sorry I bought it. Dealer has been great replacing the blowers but factory no help in supplying a decent blower. I say STAY AWAY.
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Napoleon NPS40
Reviewed and rated by mlkenney on September 12, 2009

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i bought a nps40 in 2008 have had nothing but problems fan noise door gasket was torn within first 2 months but worst part is the local dealer did not have 1 when i was ready to buy so i ordered 1 one line .local dealer will not service and called napoleon comp. and they were no help even sent them a letter asking them to honor their warrentee and got no answer would never buy another or anything ...
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Napoleon NPS40
Reviewed and rated by Bummed! on September 29, 2009

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What a waste of hard earned money! I thought I'd done my research. The stove is easy enough to use, but will NOT heat my space. It burns pellets and burns money! The distributor I purchased it from is of no help, and the company is also not taking responsibility. Now I'm just trying to figure out what to do with the dud stove and my cold house.
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Napoleon NPS40
Reviewed and rated by Rick on November 09, 2009

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Efficiency: Rating: 1 Star - Very poor

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The stove is a piece of Junk. The engineering on this is done by morons. They put a Flanged joint on the fresh air fan and a Slip joint wit silicone to seal it on the Combustion side. as an example. Wolfe steel wanted to get the money and rushed them on the market without doing any ground work to see if they would work. Now they won't talk to the consumer, the rep won't do anything and the dealer ...
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Napoleon NPS40
Reviewed and rated by wjquigs on November 09, 2009

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I was a bit hesistant after reading some of these reports to buy this stove but Consumer Reports rated it fairly highly so I went ahead. I'm glad I did. It works really well and keeps the house nice and warm. It's easy enough to use that my wife, who doesn't know how to reboot her computer, is willing to turn it on when I'm not around. The first bag of pellets I used was cheap and didn't ...
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Napoleon NPS40
Reviewed and rated by RS on November 11, 2009

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This thing wont stay on for more than 15 minutes. Its a pain to start and get going and my whole house smells like burnt wood after about 10 minutes. No help from customer service either.
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Napoleon NPS40
Reviewed and rated by Ecrx on November 28, 2009

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First year of use the stove was great, more than I anticipated. A small constant flame is heating the whole house (approx 1800sf) to 70F in conjunction with a radiant floor set at 60F. However, the quality of pellets is less than desired now and leaves hard clumped ash in the burn chamber and needs to be emptied at least every 24 hours. Had the stove professionally cleaned by the stove shop ...
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Napoleon NPIS40
Reviewed and rated by DAVE on November 28, 2009

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SUCKS ,Have owned this stove for 1YEAR and we are completely dissappointed. The fan is extremely loud with a constant ringing. i replaced the fan for this year the STORE charge me 200.00 and after 2 days of running fan is loud again,no help from store or company. Would not recommend this stove to anyone.WHAT EVER HAPPEN TO TAKEING BRIDE IN WHAT WE BULID AND HONESTY IN USA
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Napoleon NPS40
Reviewed and rated by Dave on November 30, 2009

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Purchased the stove to heat a large family room. The stove produces adequate heat and runs reliably. However, the auger motor makes a low whine each time it turns. The noise will drive you out of the room after a while.

The dealer replaced the auger motor, the noise stopped for two weeks, but has now returned.

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Napoleon NPS40
Reviewed and rated by markandginny2002@yahoo.com on December 05, 2009

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the stove is junk but the company is worse they have a lifetime warrantee-good luck with that dealer will not come fix and company will not respond to any complaint DO NOT BUY FROM NAPOLEON
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Napoleon NPIS40
Reviewed and rated by Dave, FRESH AIR BLOWER NOISE FIX on December 19, 2009

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FAN ALWAYS NOISEY. NOW ITS FIX AND FIX IT IS .NO HELP FROM DEALER OR WOLF STEEL.I WENT AND CALL THE COMPANY THAT BUILT THE BLOWER AND ASK THEM TO HELP US OUT ON THIS BLOWER NOISE .ALL MY NOISE IS IN MY FRESH HOT AIR BLOWER ,THE GUY ,STEVE ARNOLD AT FASCO COMPANY I TALK TO AND TOLD HIM THE HOLE STORIE WERE I BOUGHT ANOTHER BLOWER FOR 200.00 AND INSTALLED IT AND WITH IN 2 DAYS IT WAS SINGING AGAIN ...
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Napoleon NPS40
Reviewed and rated by Mike in Maine on January 09, 2010

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Ok .. Here is the deal.. It's not a wood stove. its a pellet stove. Forget about Auto Start.. Get a 30 dollar propane torch and pistol gun start. start the stove,, put a small handfull of pellets in bowl and torch it for 90 seconds...

close door and walk away .. Auger should set speed to 4.5 and damper to 4.0... make sure that flame is dancing and you see some blue under the ...
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Napoleon NPS40
Reviewed and rated by Nick on January 17, 2010

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As an installer of the napoleon pellet stove I am satisfied with the overall results. We installed 52 nps40 in Bangor, ME area and have only 3 problems and two were customes not understanding how they work. The only mechanical problem we had was the blower switch breaking down and causing the fan to only run on high. The manufacture is hard to deal with, but i would be too if people only complain ...
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Napoleon NPS40
Reviewed and rated by Gerard on February 04, 2010

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I have had no problems with noice. The fan switch had to be replace a couple months after I bought it, it was only blowing at one speed. The problem I have it that is does not seem to heat up the area. I have a very small home and can barely get the main room to even near 70°. Perhaps it's because I'm in Maine and outdoor temps have been in the single digits for weeks, but the stove just ...
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Napoleon NPS40
Reviewed and rated by Carl in Providence on February 26, 2010

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MIKE IN MAINE:
This was maybe the most helpful message board post that I have ever read. Thank you!

I went out and bought a Bernz-o-matic torch and have said goodbye to my troubles with auto-start.

As for the stove's operation, I feel as I've been mislead by Napoleon's copy dept, which apparently knows very little about the product they are selling. They went so ...
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Overall Performance Rating: 5 (outstanding) to 1 (very poor)
Efficiency: 5 (outstanding) to 1 (very poor)
Ease of Use: 5 (outstanding) to 1 (very poor)
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